We help leading media and entertainment brands transform experiences to meet customers where they are — and keep them coming back for more.
The media and entertainment world is at an inflection point. After going from few choices and little customization to seemingly endless options and consumers eager to try it all, the reality has now set in that content production and consumers’ time and wallets are indeed finite.
Winning the media and entertainment future means knowing the needs of consumers before even they do. We help brands deeply understand each customer and potential customer in a way that seamlessly creates a rich identity derived from what they watch and when, how they shop, and what keeps them coming back for more.
Brands need to personalize communications, customize products, services, and offers, evolve loyalty programs, and connect digital and in-person media and entertainment experiences — and package and market these audiences to others. This requires breadth and depth of data, sophisticated analytics, and marketing and IT organizations prepared to change as much as media and entertainment has.
Whether you’re a content platform, theme park, movie theater operator, or another type of entertainment brand, we can help you succeed in a new era with comprehensive services across brand to demand, research and insights, data integration, and technology.