-
20
years as a Salesforce Partner -
3,000+
Salesforce-trained staff globally -
10,000+
Salesforce certifications -
9
Global Partner Advisory Board Members
Customer Data & Identity
We put your marketers in control of your data by leveraging our proprietary Merkury platform to uncover powerful consumer insights that inform program design and optimization.
Messaging & Journeys
We extract value from your martech investment with our unique consumer understanding to effectively engage your audience in a truly omnichannel and personalized way. We apply our follow-the-sun model to engage global audiences 24/7 and reduce operation costs while driving increased engagement and transactions.
Connected Experience & Commerce
The difference between a successful product launch and a successful new part of your business is the work that begins once you’re live. Our team excels at continually optimizing your products, helping you get the most value out of your investment.
Promotions & Loyalty Management
We are the only partner with the expertise to design, build, run, and optimize your program to get the most impact out of Salesforce Loyalty Management capabilities and drive the right outcomes for your consumers and your business.
CRM & Connected Care
We believe that service and sales are an opportunity for true one-to-one relationship building to reinforce a customer’s affinity for a brand. We help clients go beyond a siloed, transactional approach to an orchestrated experience that delivers a competitive advantage.
Insights & Analytics
We ensure improvements and outcomes our team deploy have a true impact on your business. Our 1,500+ analytics experts work to provide continuous enhancement to your processes, creating a virtuous cycle that ultimately unlocks the true value of your technology investments.
Merkle at Connections
Join our experts at Connections 2025 to see how agentic AI can enhance the full customer journey. You’ll learn how to get more from your Salesforce investment with the right data, structure, and roadmap.
Merkle Martech Academy
Merkle offers an immersive ten-module series to help marketers connect the dots between Salesforce technologies and the everyday decisions, processes, and responsibilities that organizations demand.
Merkury
Integrated directly with Salesforce, Merkury identifies anonymous customers with a cookieless ID – enhancing customer understanding without third-party cookies. The future of identity is here and available on Salesforce AppExchange.
