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Merkury for Enterprise is the only zero-copy identity solution built directly into Salesforce Data Cloud, giving your teams a complete, real-time customer view without data ever leaving your environment.
We orchestrate personalized, always-on customer experiences across every channel, connecting messaging, promotions, and commerce into one continuous journey powered by your first-party data.
We connect your commerce experience to the same Agentforce and Data Cloud foundation powering your CRM and loyalty programs, so every transaction enriches your customer data and drives the next interaction.
Merkle leads the world in loyalty strategy and execution, turning Salesforce Loyalty Management into a connected growth engine where loyalty, promotions, CRM, messaging, and commerce all work together.
We help clients move beyond siloed, transactional service to an orchestrated, one-to-one experience that deepens customer relationships and delivers a measurable competitive advantage.
Our 1,500+ analytics experts continuously enhance your processes, creating a virtuous cycle that unlocks the full value of your Salesforce investment.
Join our experts at Connections 2026 — June 3–4 in Chicago — to see how agent-first marketing can transform the full customer journey. Learn how to activate Agentforce safely, build the right identity foundation with Data 360, and turn your Salesforce investment into measurable outcomes.
Merkle offers an immersive ten-module series to help marketers connect the dots between Salesforce technologies and the everyday decisions, processes, and responsibilities that organizations demand.
Integrated directly with Salesforce, Merkury identifies anonymous customers with a cookieless ID – enhancing customer understanding without third-party cookies. The future of identity is here and available on Salesforce AppExchange.