Retail, Consumer Goods & Restaurants

Go beyond a great customer experience and anticipate the needs of customers in order to win their hearts and wallets.

Retail, Consumer Goods & Restaurants

Go beyond a great customer experience and anticipate the needs of customers in order to win their hearts and wallets.

Retail, Consumer Goods & Restaurants

Go beyond a great customer experience and anticipate the needs of customers in order to win their hearts and wallets.

Retail, Consumer Goods & Restaurants

Go beyond a great customer experience and anticipate the needs of customers in order to win their hearts and wallets.

Retail, Consumer Goods & Restaurants

Go beyond a great customer experience and anticipate the needs of customers in order to win their hearts and wallets.

Retail, Consumer Goods & Restaurants

Go beyond a great customer experience and anticipate the needs of customers in order to win their hearts and wallets.

Retail, Consumer Goods & Restaurants

Go beyond a great customer experience and anticipate the needs of customers in order to win their hearts and wallets.
Retail, Consumers good and restaurants


With the drastic shift in shopper and consumer behavior, brands are struggling to keep up with what’s now and what’s next. You need a partner who can see ahead to where the industry is going and what your customers want – learning to anticipate their needs. And no one knows shoppers better than Merkle.

We are:

  • The industry’s most connected group of retail experts, building solutions from online to in-store.
  • Collaborating with brands and retailers together
  • Forging partnerships across technology and media platforms
  • Understanding both shoppers and consumers

Your business has changed, and you need more than a media, creative, or technology agency; you need a business partner. We can bring you new revenue opportunities, such as retail media networks, build customer-obsessed strategies and activations, and guide you as you explore more commerce channels.

Our 1,300 industry experts already partner with more than 300 retail, consumer goods, and restaurant clients to put the shopper at the center of every experience.

When you’re ready to transform your shopper experiences, we’re here to help.

Our retail and consumer goods success stories


Our retail and consumer goods success stories

Our retail and consumer goods success stories

Our retail and consumer goods success stories

Our retail and consumer goods success stories

Our retail and consumer goods success stories

Our retail and consumer goods success stories

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

 

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.


Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

 

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

2024 CX Imperatives

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

 

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

2024 CX Imperatives

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

 

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

2024 CX Imperatives

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

 

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

2024 CX Imperatives

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

 

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

Engagement to Empowerment: Winning in Today’s Experience Economy

How do customers feel about today's brand experiences? And how should brands respond accordingly? These are the types of questions we asked over 2,000 consumers as well as over 800 brand leaders. Our research series explore current consumer needs, brands' CX strategy, and how things like AI adoption and customer data use differ across industries.

 

Read the first report in our 2024 CX Imperatives research series now to learn how to enhance your customer experience, using real, actionable insights direct from real consumers.

Let's talk.

Our team has the depth of expertise to take on any challenge — and we’re always ready to help. So reach out. We can’t wait to hear from you.

Let's talk.

Our team has the depth of expertise to take on any challenge — and we’re always ready to help. So reach out. We can’t wait to hear from you.

WHAT WE CAN DO FOR YOU

Let's talk.

Our team has the depth of expertise to take on any challenge — and we’re always ready to help. So reach out. We can’t wait to hear from you.

WHAT WE CAN DO FOR YOU

Let's talk.

Our team has the depth of expertise to take on any challenge — and we’re always ready to help. So reach out. We can’t wait to hear from you.

WHAT WE CAN DO FOR YOU

Let's talk.

Our team has the depth of expertise to take on any challenge — and we’re always ready to help. So reach out. We can’t wait to hear from you.

WHAT WE CAN DO FOR YOU

Let's talk.

Our team has the depth of expertise to take on any challenge — and we’re always ready to help. So reach out. We can’t wait to hear from you.

Let's talk.

Our team has the depth of expertise to take on any challenge — and we’re always ready to help. So reach out. We can’t wait to hear from you.

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