Kicking-off a transformation initiative but need help figuring out where to start? Our Discovery Service captures the detailed requirements of a project, delivers a clickable Prototype, provides a Statement of Work, giving clients certainty on project requirements, timelines, and cost.

Harnessing our proven agile delivery methodology, we design, implement, and manage solutions from Discovery to Post-Implementation. Our continuous development and demonstration of work completed ensure transparency along the entire journey.

Leveraging our Salesforce Marketing Cloud expertise, Merkle's comprehensive digital marketing services handle every aspect of your end-to-end marketing campaigns, from brand awareness to post-sale loyalty. Our skilled team refines customer journeys, ensuring seamless planning, creative design, and continuous optimization.

Need help maintaining your Salesforce Org? Want to improve your processes continuously? To gain a competitive edge in terms of service quality, responsiveness, and cost, our customers benefit from our best-practice development/support capabilities.

Go-Live marks not the end but the beginning of your journey. By providing a Hypercare Service model, we ensure a safe and successful landing for your Salesforce Platform after the initial Go- Live of your project.

Change is hard. User Adoption is harder. We provide best-practice User Adoption and Training services to ensure your organisation fully utilises Salesforce. We prepare users for system changes by providing change management consultancy with extensive training and communication plans.

Combining MuleSoft's powerful integration platform with Merkle's expert consulting and development services helps clients unlock and unify data, empower developers, and transform their businesses for the digital era.

As your technology stack grows, Merkle offers a scalable CoE which provides leadership, best practices, research, support and/or training. We offer dedicated onsite teams that have expertise in all areas of Salesforce and business process management.

Not sure how a current project is progressing or what state your Salesforce Org is in? Merkle's skilled team performs a planned programme assessment of each of the client's agreed technical & business review artefacts to help protect, optimize and grow your business.

Speed up implementations and reduce costs with our Accelerators including Customer Onboarding, Self-Service Portals, Enhanced Communication and KYC/AML solutions.