Pexlify is now part of Merkle

Success with Salesforce starts here. We combine creativity and strategy with the full power of the Salesforce technology stack to help world-class brands bring their messages to life.

As the leading global Salesforce agency partner, we not only have unmatched expertise in the ecosystem, but bring innovative capabilities — to get results that truly grow business.

  • Leading

    Global Salesforce agency partner

  • Top 6

    Overall worldwide partner

  • 20+

    Years as a Salesforce partner

  • 3,000+

    Salesforce trained staff globally

Expertise Beyond Implementation

A digital transformation initiative requires more than just technical know-how; it also calls for a partner who can effectively align strategy, execution, and customer experience management. Our experienced Salesforce consultants anticipate challenges, ensuring not only a smooth implementation but also a solution that meets your audience's expectations.

Our commitment to collaboration is unwavering. Projects are carefully de-risked by our team, ensuring every action is in line with your goals and provides real value to your company. Here's how we guarantee transparency and success:

  • Engage at Every Level: Consistent communication with stakeholders, ensuring alignment from vision to execution.
  • Bring Your Vision to Life: Through prototypes and continuous demos, we build solutions that improve employee productivity and customer satisfaction. 
  • Real-Time Progress Insights: Our development boards offer stakeholders a transparent view of the project's evolution.
  • Comprehensive Documentation: Produce technical artifacts including technical documentation, process flows, end-user guides & more. 

Service offerings

Combining the power of data-driven customer experiences with the agility and core competencies of the Salesforce platform, Merkle UKI offers an unparalleled, end-to-end service portfolio that drives business transformation and customer satisfaction.

Kicking-off a transformation initiative but need help figuring out where to start? Our Discovery Service captures the detailed requirements of a project, delivers a clickable Prototype, provides a Statement of Work, giving clients certainty on project requirements, timelines, and cost.

Harnessing our proven agile delivery methodology, we design, implement, and manage solutions from Discovery to Post-Implementation. Our continuous development and demonstration of work completed ensure transparency along the entire journey.

Leveraging our Salesforce Marketing Cloud expertise, Merkle's comprehensive digital marketing services handle every aspect of your end-to-end marketing campaigns, from brand awareness to post-sale loyalty. Our skilled team refines customer journeys, ensuring seamless planning, creative design, and continuous optimization.

Need help maintaining your Salesforce Org? Want to improve your processes continuously? To gain a competitive edge in terms of service quality, responsiveness, and cost, our customers benefit from our best-practice development/support capabilities.

Go-Live marks not the end but the beginning of your journey. By providing a Hypercare Service model, we ensure a safe and successful landing for your Salesforce Platform after the initial Go- Live of your project.

Change is hard. User Adoption is harder. We provide best-practice User Adoption and Training services to ensure your organisation fully utilises Salesforce. We prepare users for system changes by providing change management consultancy with extensive training and communication plans.

Combining MuleSoft's powerful integration platform with Merkle's expert consulting and development services helps clients unlock and unify data, empower developers, and transform their businesses for the digital era.

As your technology stack grows, Merkle offers a scalable CoE which provides leadership, best practices, research, support and/or training. We offer dedicated onsite teams that have expertise in all areas of Salesforce and business process management.

Not sure how a current project is progressing or what state your Salesforce Org is in? Merkle's skilled team performs a planned programme assessment of each of the client's agreed technical & business review artefacts to help protect, optimize and grow your business.

Speed up implementations and reduce costs with our Accelerators including Customer Onboarding, Self-Service Portals, Enhanced Communication and KYC/AML solutions.

Salesforce Clouds

Merkle’s UKI Salesforce Practise helps you maximise the value of your data, bringing connected experiences across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Commerce Cloud, and the core Salesforce platform. In addition to ensuring that each Salesforce solution we create is technically sound, we also ensure that it is strategically positioned to be scalable, fuel growth, and enhance customers' experiences.

Sales Cloud

Elevate your sales with Merkle's Navigator Level II expertise, offering centralised management, anytime access, and scalable solutions that prioritise deal closures.

Service Cloud

With Merkle's Navigator Level II expertise, enhance agent productivity through expert-driven multi-channel support, streamlined workflows, and comprehensive agent resources.

Marketing Cloud

Merkle, a Navigator Level II Marketing Cloud Specialist, seamlessly integrates digital channels to optimize your marketing performance and drive growth.

Industry Clouds

Catering to diverse sectors, Merkle excels in Industry Cloud Delivery, encompassing Financial Service Cloud, Automotive Cloud, Retail Cloud, Manufacturing Cloud, Health Cloud, and beyond, ensuring tailored solutions for each industry's unique needs.

Commerce Cloud

Merkle's expertise in Commerce Cloud allows us to build user-centric B2C and B2B commerce sites that provide individualised shopping experiences across all channels.

Experience Cloud

Merkle crafts vibrant communities, forums, and apps through Experience Cloud, offering expert-driven portals and self-service solutions for enhanced user engagement.

Support Services

Businesses of sizes can benefit from Merkle's customized Salesforce support, designed with support models that adapt to meet changing customer needs

Customer 360 Platform & Lightning Migration 

Merkle, "as Salesforce Navigator Experts in Customer 360," offers seamless CRM transformation via "expert-driven transition strategies to the intuitive Lightning platform.

Einstein AI & Data Cloud

In partnership with Salesforce, Merkle brings advanced AI capabilities to the platform. As leaders in Data Cloud Delivery, we harness cloud data for smarter insights and optimal results.

CPQ

Merkle's CPQ specialists offer expert guidance for accurate quotes, leveraging innovative solutions from Salesforce CPQ for streamlined sales processes.

WHAT WE CAN DO FOR YOU

Let's talk.

Our team has the depth of expertise to take on any challenge — and we’re always ready to help. So reach out. We can’t wait to hear from you.