At Merkle, we have been implementing Salesforce Commerce Cloud for more than a decade and have expertise in all flavours of the available architectures.

An FMCG brand needed to improve the brand health of its online parenting hub to recruit diverse parenting sub-communities and foster positive engagement.

The acquisition of Twitter by Elon Musk was by no means short of drama.

The 1970s Nobel Prize winning economist, Herbert Simon coined the term “Attention Economy” saying: “What information consumes is the attention of its recipients. Hence a wealth of information creates a poverty of attention”.

During periods of low economic confidence, it can be tempting (and fairly easy) for brands to increase the number of price promotions they run in a bid to win over cost-conscious consumers. But is this the right decision for countering drops in sales and long-term brand health?

The topic of 2023 budgeting has been a key focus for many of our clients over the past few months; what should they be spending and how should they be spending it? It’s no secret that with inflation hitting double digits, consumer habits will change, prioritising necessities.

Here at Merkle, we know the importance of customer expectations, but are businesses keeping up? We conducted some research to find out the gaps.

Me In Merkle is a series of interviews that showcase the incredible individuals who make Merkle a unique and diverse place to work. This week we chatted to Daniel Volovei, Product Manager at Merkle. 1. Tell us about yourself. Where did you grow up and where do you live now?