EVENT RECAP

Salesforce Dreamforce

At Dreamforce, we showed how AI agents, real-time data, and CRM boost ROI and customer lifetime value. Watch our recordings and read our event recap report to enhance your loyalty, analytics, and data practices.

Merkle in San Francisco

We were excited to be back at Salesforce Dreamforce to help companies prepare for the next era of personalization. We had many great conversations at our happy hour, co-hosted with AWS, and enjoyed speaking on-stage about clean rooms, Marketing Cloud, loyalty, and more.

Watch our sessions on demand

Revisit our presentations from Dreamforce by clicking on the links below.


Join this session to learn how Salesforce is using Data Cloud to optimize their own paid media advertising strategy and how it will evolve in the future.

Watch Session 

Download Presentation

Learn how Salesforce, Airship, and Merkle are driving the mobile-first loyalty transformation, moving beyond campaign-driven models to increase ROI and put the customer at the center of every interaction. 

Download Presentation

Discover how to automate order servicing, reduce operational costs, and drive revenue growth with agentic skills that improve efficiency, enhance customer satisfaction, and optimize fulfillment.

Download Presentation

Discover how Merkle Arc + Salesforce B2B Commerce bridge brand and tech—uniting storefronts, portals, and reps via a headless framework for 4× efficiency and lower TCO.

Download Presentation

Organizations are focused on decisioning capabilities, but many high-impact use cases can be achieved by optimizing Salesforce Data Cloud together with additional technology and systems. In this fireside chat, our speakers explore how leading organizations are delivering intelligent personalization and marketing efficiency without waiting for full decision deployments.

Download Presentation

Do away with data silos. Join us to see how cross-channel, agentic insights can help shape your marketing strategy using paid and owned performance in one place: Marketing Cloud Next. 

Presentation Coming Soon

Powered by zero copy, Data Cloud Clean Rooms enable parties to securely collaborate on insights without moving or sharing the underlying data. Learn how they empower business users to unlock trusted intelligence. 

Presentation Coming Soon

About the Salesforce and Merkle Partnership

With two decades as a Salesforce partner, our heritage as a digital agency enriches our deep understanding of the Salesforce platform and our clients’ customer needs, enabling us to offer experience-execution capabilities that set us apart from other partners.

  • 20

    Years as a Salesforce Partner
  • 3,000+

    Salesforce-trained staff globally
  • 10,000+

    Salesforce certifications
  • 9

    Global Partner Advisory Board Members

REPORT

Insights for Stronger Customer Loyalty

Wondering what makes today’s customers decide to stay with a brand? Explore our latest proprietary research to understand what drives loyalty and how you can strengthen your brand’s customer relationships.

Learn more about our work with Salesforce

Events | Salesforce Dreamforce | Merkle