Customer Loyalty Marketing & Promotions

4 X

More promotions than any other company in the U.S.

Countries in which promotions and loyalty campaigns managed

Years of experience in motivating consumer behavior

Create Moments of Value that Drive People Closer to your Brand

A loyal consumer is a brand’s greatest asset. Loyalty must be earned, first through a great product or service, and then through emotional bonding and personalized experiences.

We have aligned our solutions to deliver digital moments of value at every stage of the loyalty spectrum, creating enriched experiences for the consumer while driving economic value for the brand.

Our solutions result in lower cost of acquisition, foster more active members, and increase advocacy and sustained sales velocity. We call this Human Loyalty®

2019 Loyalty Barometer Report

Download Report

Our Clients

We create experiences that capture and convert consumers in the moment. From strategy to the immersive campaign development to managing the winner experience, we provide a white-glove experience to our brand partners and their customers. Channels and solutions vary, from localized trade executions to global campaigns. Here are a few favorites to engage across the consumer journey:

Chance to win games
Hashtag, Photo, Video & Essay Contests
Text-to-win campaigns
Purchase validation programs
Collect & Win
Advergames
Webservice APIs
SDK integration
High-volume platform

Loyalty is earned after a collection of positive moments with your brand. Our comprehensive solution, Human Loyalty® is built on our native technology, rooted in business strategy, and proven to create major business impact — exciting consumers across the globe. Build lasting relationships with flexible technology, layers of engagement, and key insights. Get hands on with our SaaS offering, LoyaltyPlus™, or allow us to customize a program for you.

Custom enterprise programs
Digital rebates
Surprise & delight
Advocacy programs
Traditional points-based programs
Gamification and promotion overlays
B2B and B2E loyalty
Global SaaS platform
Unique code generation
Catalog management

Our in-house agency services combine strategic consulting, analytics, UX, and creative. Our team of strategic consultants combine consumer engagement expertise with tried-and-tested strategic methodologies to help you answer your most challenging consumer engagement questions. Our Analytics & Insights discipline combines data scientists and analysts with multi-dimensional program data to measure the performance of your program and tactics. Our in-house team of strategic marketers, storytellers, visual artists, and experience architects craft award-winning digital moments that stop people in their tracks and motivate desired consumer behaviors.

It’s all in the details. Legal, prize procurement, logistic and fulfillment are of utmost importance for every program we run. We lead the way for promotion compliance, working alongside legislators to protect brands and consumers across North America and in more than 40 other countries. Our team of experts handles the detailed and complex tasks of securing the right prizing and rewards, selecting and confirming promotional winners, and making sure prizes and rewards get there on time so your team doesn’t have to.