Hi, we’re Merkle.

Born from data. Outcomes-obsessed. Built for end-to-end experience transformation.

Today, we power the experience economy.

Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world-class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Here’s what we’re focused on:

Growth & Business Agility
Growth & Business Agility

Manage the tensions between now and next, driving long-term differentiation.

Future-Ready Technology
Future-Ready Technology

Keep your technology choices in lockstep with your business strategy, empowering your teams to innovate and unlock value from enterprise technology.

Customer-First Experiences
Customer-First Experiences

Recognize individuals and personalize touchpoints across the total customer journey to create meaningful, unified brand experiences.

Brand Loyalty & Engagement
Brand Loyalty & Engagement

Optimize every aspect of the post-purchase experience to win not just the sale, but a lifetime of loyalty.

Our unique heritage

The only experience transformation consultancy founded on a heritage of customer identity, data, and performance, our 1,000+ award-winning designers, 4,500+ data scientists, 5,000+ engineers, and 4,500+ strategists dream, do, and deliver.

a venn diagram highlighting our areas of expertise

We're recognized around the world

We’ve been named a global “Leader” by top industry analyst firms in categories as wide-ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

Everest Group logo
Leader
Digital Commerce Services PEAK Matrix®
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Everest Group logo
Leader
Loyalty Solutions PEAK Matrix®; Loyalty Services PEAK Matrix®
Cypher logo
Excellence in AI Strategy Consulting
Minsky Awards
IDC Award badge
Leader
Global Experience Build
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IDC Award badge
Leader
Global Experience Design
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Webby Awards logo
People’s Voice Award Winner
Apps, dApps and Software, Creative Production

We partner with the best

We have deep, strategic partnerships with the world’s leading technologies — and we put the power of those partnerships to work for clients across multiple industries to drive amazing results.

OUR PARTNERS INDUSTRY EXPERTISE
Adobe logo Adobe
Salesforce logo Salesforce
Google logo Google
AWS logo AWS
Sitecore logo Sitecore
Figma logo Figma
Qualtrics logo Qualtrics
Snowflake logo Snowflake

Merkle at its core

  • 16,000+

    Employees globally

  • 80+

    Locations worldwide

  • 400+

    World-class clients

Our work makes headlines.

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About Merkle - We Dream, Do, and Deliver CX Transformation