What Transformation Looks Like For Insurance Brands
What Transformation Looks Like For Insurance Brands | Apr. 15, 2022
What Transformation Looks Like For Insurance Brands | Apr. 15, 2022
With COVID and rising inflation changing the game, Insurers are in a race to enhance experiences across channels and find new ways to innovate. In this episode, Merkle’s Aaron Tellier and John Reid sit down with Adobe’s Chris Young to discuss how Insurance organizations should respond to these changes.
Other topics discussed:
- How Insurers can expand their use of data and insights to better serve their customers and prospects
- Common challenges and how to avoid them
- The most important thing to improve chance of success in achieving transformation goals
Resources:
Inside Job: Making CX Work
This podcast hosted by Jose Cebrian discusses CX transformation with the people who make it happen. Jose will interview guests across dentsu, brands, and partners to give listeners tips and examples of how transformation becomes a reality, from tech, to CRM, experience, and everywhere in between.
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Episode Details
Host
EVP, Vertical Lead, Automobility, Travel, and Entertainment, Merkle
Guests
EVP & GM, Insurance & Wealth Management, Merkle
Senior Vice President, Client Partner, Merkle
Director of Industry Strategy & Marketing, Financial Services, Adobe
In this episode, Merkle’s Aaron Tellier and John Reid sit down with Adobe’s Chris Young to discuss how Insurance organizations should respond to these changes.
