MERKLE 2021 GLOBAL EXECUTIVE SUMMIT
Stay updated for Summit 2022
This year’s Summit focused on the formula for customer experience transformation by guiding attendees through building organizational capabilities and data platforms, maximizing return on transformation initiatives, and providing a blueprint for how to develop, manage, and deliver on a customer-centric approach. It all came together in two days of inspiring sessions from industry experts and top brands sharing how they are transforming the customer journey.
To learn more, or to receive updates on next year’s Summit, just complete the form.
2021 Customer Experience Imperatives
2021 Customer Experience Imperatives
This year’s Imperatives take you beyond the marketing bubble, where the total customer experience is achieved by connecting experiences across marketing, sales, commerce, and service. It all hinges on achieving both data transformation and digital transformation — and ultimately, how your organization adapts to customer obsession.
Go in Depth: Summit Thought Leadership ebook
This year’s Summit featured two days of invaluable content, with a deep dive into the components of data transformation, digital transformation, and organizational agility. Inside the ebook, you'll find innovative approaches to customer experience transformation and inspirational success stories from world-class brands. Download it now by completing the form below.
