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Level Up Your Customer Experience By Building a Winning Martech Stack

Original Presentation Date

Jul 27, 2021

Key Takeaways

  • Create authentic customer journeys and real-time experiences across all your channels
  • Remove fragmented customer data and siloed systems while increasing security and governance
  • Deliver what your customer needs, where they need it

Detailed Overview

Consumer engagement has changed dramatically over the last few years. This has created a challenge for marketers trying to understand consumer behavior to drive meaningful communications. Failing to build authentic customer experiences can lead to low engagement, growth, and loyalty.

Your technology stack can be the culprit.

Join experts from ActionIQ and Merkle who will share case studies of companies across industries building technology stacks that succeed in winning customers, even in complex and regulated operating environments like banking, wealth management, insurance and beyond.

Presenters

Carly French

Marketing Technology Strategy Consultant

Justin DeBrabant

Head of Product, ActionIQ