We use cookies. You have options. Cookies help us keep the site running smoothly and inform some of our advertising, but if you’d like to make adjustments, you can visit our Cookie Notice page for more information.
We’d like to use cookies on your device. Cookies help us keep the site running smoothly and inform some of our advertising, but how we use them is entirely up to you. Accept our recommended settings or customise them to your wishes.
×

Building Meaningful Customer Relationships Through Digital Experiences Part 4: Orchestration

Original Presentation Date

Jul 21, 2021

Key Takeaways

This webinar will discuss:

  • Adapting your organization and operating models
  • Developing integrated and robust capabilities
  • Creating a customer transformation culture

Detailed Overview

To foster a meaningful customer relationship, the right orchestration platforms are a necessity. However, all the data and technology investments in the world won’t build meaningful customer relationships if your teams are not set up to enable high-speed and high-volume experiences. Financial services organizations need to reassess old world organizational structures to ensure their teams can successfully navigate and deliver through touchpoints across both sales and marketing.

Presenters

Aaron Tellier

EVP & GM, Insurance & Wealth Management, Merkle

Jennifer DeGiovanni

Senior Director, Client Strategy, Merkle

Peter Rogers

SVP, Marketing Technology