Key Takeaways
Transforming Customer Experiences Through Marketing Technology is a four-part series which investigates the Capabilities and Enablers driving business performance through scalable people-based customer experiences. This four-part webinar series will cover following topics:
- 29 Jul: Enabling Performance Email At Scale
- 26 Aug: Evolving from Campaigns to Customers
- 20 Sept: Deriving Business Value from Dashboards
- 28 Oct: Accelerating Agility in Customer Data
Detailed Overview
Webinar 1 - Enabling Performance Email at Scale
There are more opportunities than ever before to deliver personalised, targeted marketing to customers based on myriad behavioural, demographic and transactional data points. But many companies still struggle to execute this due to the sheer scale of effort that results from traditional activation channels and processes. Email is a notorious culprit here, where often legacy HTML production workflows and restricted technical resource limit the personalisation that drives performance increases. In this webinar, we will unpack four core capabilities, and the enablers supporting them, which deliver Performance Email at scale:
- content automation;
- campaign automation;
- production and approval workflows;
- reporting integration.