User Engagement in an Omnichannel World - Workshop with MoEngage

How to engage & retain your customers in 2021’s omnichannel world?

Join our 1-on-1 Workshop with MoEngage to unlock insider tips to increase user retention & grow customer LTV

Learn how the top 100 enterprises onboard, retain & grow their customers

We’re halfway through 2021, and our clients & partners are finding the Customer Engagement landscape drastically different from what it used to be.

The live panel was hosted on Jul 7th, 2021. In case you missed it, we can send an on-demand recording to you.

You can still register for a 1-on-1 workshop with Merkle & MoEngage product experts to build personalized journeys for your customer engagement & retention use cases.

In this live workshop, we’ll be happy to share with you our learnings so far:

Help more customers discover your product value faster. Map their journey, reduce friction at touchpoints, and delight them from the very first interaction.
Keep your customers engaged for longer. Show them that you care - win mindshare through contextual and personalized messages and offers.
Turn your customers into brand advocates. Understand their context, likes, preferences, and interests. Win long-term loyalty through tailor-made offerings and communication.

Meet The Panel

Vishal Agarwal

VP - MarTech & Digital Transformation, Merkle Sokrati

Abinash Panda

Head - Digital Marketing and Business, Ujjivan Bank

Shivangi Boghani

Director of Sales, MoEnage Inc.

Learn To Engage Customers Like The Fortune 500

How a new-age bank grew digital repayments & build up balance

At a scale of 40B+ messages and 500M+ monthly users, empowering the fast-growing customer base in the underserved regions speaking 12 different regional languages needed insight-driven segmentation capabilities. Omni-channel engagement uplifted conversions to 9% from an initial ~2%

Choose an omnichannel & insights-led customer engagement platform

Analyze customer likes & dislikes to plug the weak drop-off points in your funnel. Use predictive segmentation to group customers into “champions”, “price-sensitive”, “churn risk” & more. Orchestrate journeys across your users' preferred channels that delight them with spot-on personalization.

Exclusive 1-on-1 extended workshop to plan for Your specific use cases

Get more than a live demo of the platform capabilities and industry best practices. If you like what you see, book an exclusive 1-on-1 extended workshop for putting it all to work and see it in action for your own brand and customers.