In today’s digital world, it’s increasingly important to be real and human with your customers and prospects. Answer the following questions with this webinar:
- Is your company aligned across teams to support the customer’s journey?
- Does your company have a solid data foundation that unifies customer data across channels?
- Do you have the tools to send the best offer to your audience once you have this valuable data?
In today’s digital world, it’s increasingly important to be real and human with your customers and prospects. This means listening carefully to what your audience has to say and then responding thoughtfully. For the conversation to be successful, you need to deliver relevant messages in real-time.
This kind of personalized, real-time communication requires training, practice, and maybe even some company restructuring. This free webinar hosted by Adobe and Merkle explores best practices to keep in mind on your road to real-time personalization.