Expanding the Vision for Customer Data
Episode 15 | April 21st, 2022
In the first instalment of our CX imperatives podcast series, join Az Raj, Ross Whalley and David Barker as they discuss the first of Merkle’s three CX imperatives, expanding the vision for customer data. How will the customer data landscape change be it now or in the future? What does it mean to be data-driven and how is technology adapting to support the fully connected customer-data ecosystem? Find out more in this episode of Merkle Connected.
Merkle Connected
This podcast discusses CX transformation with those who enact customer experience change for the world’s leading brands. We’ll be hosting a wide variety of speakers from across the whole world of CX – giving you on-the-ground strategic advice and best practice from experts both within Merkle, and drawn from further afield. Discussions will take in all things data, tech, strategy, analytics, creative and more - giving you the ideas and know-how that you need to develop transformational, data-driven customer experience management practices for your brand.
