Merkle (www.merkle.com), a leading technology-enabled, data-driven performance marketing agency, has announced the launch of a new book, The Rise of the Platform Marketer: Performance Marketing with Google, Facebook, and Twitter, Plus the Latest High-Growth Digital Advertising Platforms. Co-authored by Merkle’s Craig Dempster, EVP and Digital Agency Group Leader, and John Lee, EVP and Chief Strategy Officer, the book discusses how marketers can use targeted, personalized experiences on addressable audience platforms to drive revenue and more meaningful customer relationships.
“The opportunity of addressability at scale makes it an incredibly exciting time to be a marketer,” said Dempster. “These audience platforms enable us to connect with customers in more targeted, customizable, intelligent, and measurable ways, so that every customer receives an ideal experience, perfectly suited to their needs, devices, preferred channels, and more.”
The new book is a follow up from 2014’s Connected CRM: Implementing a Data-Driven, Customer-Centric Business Strategy, by Merkle CEO, David S. Williams, which outlined the framework for creating customer strategy as a business strategy. The Rise of the Platform Marketer introduces a persona possessing all of the skillsets necessary to execute on Connected CRM® and achieve addressability at scale. The book outlines these nine competencies that span across data, execution, and the enabling technology. Mastering all nine competencies will allow marketers to create, deliver, measure, and optimize customer-centric experiences across digital platforms.
“The Platform Marketer isn’t an individual per se, but more a collection of skills that encompass many different disciplines,” said Lee. “When an organization can learn how to apply these skillsets, their ability to connect with customers and drive revenue grows enormously.”
The book serves as a foundation for Merkle’s 12th annual Performance Marketing Executive Summit, being held in Chicago, June 15-17, 2015. This year’s Summit offers keynote addresses, panel discussions, interactive sessions, and one-on-one guru meetings, all dedicated to exploring the Platform Marketer competencies that enable marketers to master the addressable customer experience.
To learn more about the book and download a preview, visit Merkle’s website for The Rise of the Platform Marketer.
Merkle, a dentsu company, is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalized marketing strategies. Its combined strengths in consulting, creative, media, analytics, data, identity, CX/commerce, technology, and loyalty & promotions drive improved marketing results and competitive advantage. With more than 16,000 employees, Merkle is headquartered in Columbia, Maryland, with locations in 30+ countries throughout the Americas, EMEA, and APAC. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkle.com.