Merkle (www.merkle.com), the nation's largest and fastest growing customer relationship marketing agency, yesterday received a major marketing award for its successful work with Aetna, a leading health insurance provider. The National Center for Database Marketing (NCDM) presented Merkle with its Silver Database Excellence Award in the Business-to-Business category at NCDM's annual winter conference in Miami.
Merkle was honored for providing Aetna with customer marketing analysis solutions that successfully optimized the health insurance provider's marketing efforts. Merkle received the award in part for providing Aetna with a granular analysis of their marketing campaigns. Among other technologies the company employed IntelliDress, a cutting edge data hygiene standardization platform.
In addition to be honored during the conference, two Merkle executives were selected to address conference attendees. John Lee, Merkle's vice president & general manager of insurance and wealth management, participated in a panel to discuss the current consumer marketing landscape around the regulatory issues facing health care and the financial sector, and Mike Ricci, vice president of Merkle's mobile solutions practice, spoke on mobile marketing trends, strategies for incorporating mobile marketing into existing marketing strategies and mobile marketing tactics utilized today and in the future.
"The solutions that we provided to Aetna are core to Merkle's global strategy of identifying and developing customer-centic marketing opportunities for our clients," said John Lee, VP and GM, Insurance and Wealth Management Practice. "To be recognized by the NCDM as an innovator in our industry showcases our leadership in the evolving field of customer relationship marketing."
Merkle is a leading data-driven customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organisations have partnered with Merkle to maximise the value of their customer portfolios. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalised marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 13,000+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the Americas, EMEA, and APAC. Merkle is a dentsu company. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkle.com.