We surveyed consumers to learn what keeps them loyal to some brands and drives them away from others. Read our infographic to see what matters so you can build stronger relationships.
Loyalty programs deliver results, but successful brands go beyond points and perks to forge emotional connections. The right mix of benefits, conveniences, and engagement opportunities can turn casual buyers into devoted advocates.
WANT MORE LOYALTY INTELLIGENCE?
Uncover More Exclusive Insights in the Loyalty Barometer Report
Read our full report to dig deeper, with insights on mobile-first loyalty, industry differences, program engagement, and more.
