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Business Manager_Sr. Manager_Learning & Development_Thane

Location: मुंबई, MH.
Company Description:

Ugam, a Merkle company, is a leading analytics and technology services company. Our customer-centric approach delivers impactful business results for large corporations by leveraging data, technology, and expertise. We consistently deliver superior, impactful results through the right blend of human intelligence and AI. With 4600+ people spread across locations worldwide, we successfully deploy our services to create success stories across industries like Retail & Consumer Brands, High Tech, BFSI, Distribution, and Market Research & Consulting. Over the past 21 years, Ugam has been recognized by several firms including Forrester and Gartner, named the No.1 data science company in India by Analytics Insight, and certified as a Great Place to Work®.

The name Ugam comes from the ancient Sanskrit language and means “source” or “origin.” Ugam seeks to be the source of solutions for the complex problems of retailers, brands and market research firms worldwide. The name signifies the company’s position as a pioneer in the market for data and analytics, and the source of relevant actionable insights for clients.

Job Description:

Roles & Responsibilities

  • Develop yearly strategy and plans in alignment with business and HR objectives
  • Regularly engage and review with business stakeholders to understand business context, gaps and needs or priorities.
  • Independently lead / guide team on diagnosis, data capture, analysis, and summary/reporting.
  • Develop and deliver suitable interventions in a timely fashion.
  • Contribute to / Lead the embedding of a positive employee experience across all/relevant areas of employee life cycle
  • Responsible for employee survey design, roll-out, sampling and data collection, data dashboard and insights
  • Contribute / Lead the design and execution of Leadership, manager and high potential programs
  • Accountable for strong data quality and accuracy and process and system discipline as relevant
  • Contribute to / lead engagement with external partners, technology as needed
  • Partner/network with other HR teams as required for design, roll-out, communication and measurement of People initiatives
  • Partner/network with Marketing, IT, Admin and Finance as required for People initiatives







  • Total: 8-10 years
  • Relevant: 5-8 years
  • People Mgmt.: 3-5 years


Mandatory (top 5)

  • OD models & approach, quant/qual research
  • Program design and management
  • Facilitation techniques
  • Communication
  • Business acumen

Preferred (top 5)

  • Statistics (data analysis)
  • Reporting and Business presentations
Additional Information:

More Information:

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