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Individual Contributor-IC Senior-DP

Location: मुंबई, MH.
Company Description:

Ugam, a Merkle company, is a leading analytics and technology services company. Our customer-centric approach delivers impactful business results for large corporations by leveraging data, technology, and expertise. We consistently deliver superior, impactful results through the right blend of human intelligence and AI. With 3600+ people spread across locations worldwide, we successfully deploy our services to create success stories across industries like Retail & Consumer Brands, High Tech, BFSI, Distribution, and Market Research & Consulting. Over the past 21 years, Ugam has been recognized by several firms including Forrester and Gartner, named the No.1 data science company in India by Analytics Insight, and certified as a Great Place to Work�. The name Ugam comes from the ancient Sanskrit language and means �source� or �origin.� Ugam seeks to be the source of solutions for the complex problems of retailers, brands and market research firms worldwide. The name signifies the company�s position as a pioneer in the market for data and analytics, and the source of relevant actionable insights for clients.

Job Description:

Role Description:

Work directly with the client to understand their needs, write data processing programs and project manage to deliver flawlessly. It's an opportunity to work with top 10 market research firms, or large corporations, leverage Ugam's proven research frameworks and automation, and collaborate with some of the most experienced in market research.

Key Responsibilities:

Client Interaction:

  • Understand and address client's needs through Ugam's services
  • Liaise between the client counterpart and team through clear communication on daily work, discussing issues and suggesting solutions, and active participation in review meetings

Design & Development:

  • Write programs to check the data for any errors using tools like Quantum/TOM/ Wincross/Sherpa Ruby or Askia
  • Analyze and tabulate market research data by using tools to create tabulation programs and additional analysis
  • Establish and maintain data processing files
  • Adhere to communication protocols, operational practices / procedures, and Information security practices

Project Management:

  • Review project requirements and execute projects independently, delivering error-free output
  • Assist the supervisor in tasks like developing / executing new procedures, problem diagnosis, client issues etc
  • Manage internally sponsored benchmarking initiatives & proactive projects on emerging issues


Bachelors or Masters in Science with a specialization in Computer Science

Additional Information:

What are we looking for?

  • Minimum 3 years of experience in data processing tools like Quantum, Dimension or SPSS
  • Experience in Cross Tabulation
  • Prior experience in Market Research domain/ industry
  • Proficient in MS Office, particularly MS Excel
  • Ability to perform data validation & compare data
  • Prior experience working with international clients

Other information:

  • Willingness to work in client specific timezones
  • National / international travel maybe required as per business needs

More Information:

Students & Recent Graduates: Start your career at Merkle and get on the path to success. Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.