Associate Analyst

Insights & Analysis

DGS India - Mumbai - Thane Ashar IT Park

About the job

The purpose of this role is to script surveys on the survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.
  • Bachelor’s degree in computer science, Information Technology, Statistics, or a related field
  • 2+years of experience working with VOXCO, Forsta or similar survey programming software. Experience of scripting multi-market complex projects.  
  • Program and script high-complexity surveys on the Survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.
  • Conduct thorough testing of surveys, review data, and provide high-quality links to clients. Be able to provide technical support and troubleshooting for survey-related issues.
  • Coordinate with internal project managers / client services team members to finalize materials; provide guidance on tool functionality and solutions.
  • Review survey questionnaires and make recommendations for efficient programming and optimal data layout to improve data quality and user experience.
  • Develop, test, and implement innovative approaches, functions, and solutions to streamline survey programming and enhance project efficiency.
  • Strong understanding of JavaScript, HTML, CSS, and other relevant programming languages.
  • Should be comfortable to work in night shifts – rotational, 24/7 operational support and working on weekends - Roaster
  • Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization

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