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Merkle to present BAI Webinar on Marketing Financial Services to Millennials

September 22, 2016
Columbia, MD

September 22,  2016 – Merkle (www.merkle.com), a leading technology-enabled, data-driven performance marketing agency, announced that it will present a BAI webinar titled, Maximum Recognition, Minimal Effort: How Financial Services Meets Millennials’ Emotional Needs on October 12, 2016 at 2 PM ET.  Merkle presenters Brian Campbell, senior director, financial services strategy; Ethan Hanson, director, digital marketing & consumer research; and Mike Adamson, senior manager, customer experience strategy, will examine the motivational drivers of millennial purchase decisions in three financial services categories: auto insurance, mortgage lending, and digital wallets.

The webinar will also present how to discover motivations using a Neuroanalytics™ approach, and how to apply it to strategic marketing. Presenters will also uncover fascinating consistencies in the millennial mindset that will help any company targeting millennials form a game-changing strategy that addresses their subconscious desires.

In this complimentary BAI webinar, financial services marketers will learn:

  • Top reasons behind millennials’ digital wallet and lending purchasing decisions
  • How motivation-based insight can fuel your customer engagement strategy
  • Practical scenarios on where to start and how to move your organization toward motivation-based customer engagement

In support of the webinar, Merkle’s corresponding white paper offers a comprehensive breakdown of the research on millennial buying motivations and the emotional needs that drive them. This in-depth guide focuses on unexpected insights that offer marketers a unique and effective path to resonate with this elusive group.

“We have studied the millennial mindset in detail, and we know that they are poised to reshape the economy. There are several motivational distinctions that span identity and generational shifts —and when combined with the onset of mobile, greatly influence their buying behavior. With a quantitative approach to millennial trends in financial services, we reveal findings that are crucial to the future of marketing in this industry,” said Ethan Hanson.  

About Merkle

Merkle is a leading data-driven customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organisations have partnered with Merkle to maximise the value of their customer portfolios. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalised marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 13,000+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the Americas, EMEA, and APAC. Merkle is a dentsu company. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkle.com.

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