Senior Salesforce Consultant
We Dream. We Do. We Deliver.
As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.
Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.
- Analyse the customers domain to understand their pain points and propose solutions to resolve them
- Reassure the projects success by gaining the customers trust and lead them through the project together with the project team
- Translating business needs into technical requirements.
- Advising our clients on digital implementations & strategy as a subject matter expert.
- Delivering high level design of the target solution, including your own participation on the CRM administration
- Discussing with our development team the custom development requirements - you should have a high-level understanding of APEX, VisualForce, APEX Web Services and Triggers.
- Take responsibility of the project delivery together with the project manager
- Core team member of the project execution, regardless of method
- Minimum 2 years of CRM experience
- Minimum 4 years of experience in consulting
- Experience in Salesforce is an advantage
- Knowledge of UML and SCRUM methodology
- Development experience in APEX, VisualForce is an advantage
- Excellent verbal, written and interpersonal communication skills
- Excellent analytical and problem solving skills
- Stress resistant and adherent to on-time delivery
- Strong work ethic, proactivity and flexibility
- Excellent knowledge of English
- Excellent communication and presentation skills when facing customers
- Knowledge of Czech, German or French is an advantage
We work with highly motivated people, who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.
If you ever feel the need to take a break from the digital world, we love to get hands on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table, PlayStation, massage bench or yoga mat. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs and more. Not enough? We are full believers in education and support training, whether it be internally or externally. We support you.
If you feel inspired by us, we’ll probably be inspired by you. Join us now and apply online to make sure we match each other’s expectations. We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background, please indicate your salary expectations and possible entry date. We look forward to hearing from you!
Personal consultancies - we only work with selected partners.
Talent Acquisition Business Partner
Phone: +381 69 789 083
Graduate Opportunities: Whether you're still studying, recently graduated or are already working and fancy a career hop, we could have a perfect opportunity for you.
Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.