Analytics Direction Consultant
This is an exciting opportunity to join a fast-paced, industry-leading, growing analytics team that works with some of the biggest global brands – helping them solve their data challenges. We are looking for exceptional candidates to join our Consultancy practice in the role of Direction and Development Consultant (DDC)
Leading multi-skilled teams for our clients and their projects, you will be the trusted advisor for both client and delivery teams, running project governance and ensuring success. You will need to be the analytical translators between technical delivery and client teams to bring clarity and guidance to all.
Analytics engagements are complex and multi-faceted. And only ever a small part of our clients’ data-driven journey. DDCs needs to be able to anticipate and identify further opportunities and next steps for their clients to bring their data, analytics and engineering capabilities into the heart of their business. You will work with the client and the internal teams to advance these capabilities on the account
The types of projects you will lead will be varied – from traditional analytics delivery (such as development and deployment of propensity models, segmentations and LTV), to BI implementations (KPI frameworks through to platforming engagements), and you will also be required on more complex engagements such as cloud enablement projects and ML ops implementations. As you will have broad and generalist knowledge of how analytics works in organisations you will also undertake analytical maturity reviews with the data strategy teams to inform clients on how to use their analytical assets better.
You will be required to lead teams of analysts and engineers from all data backgrounds, building good working relationships to ensure that the team can gain trust and loyalty from the client.
In this role you will have the opportunity to work with clients from a wide range of sectors – from retail, to financial services, to automotive - predominantly involved with data and analytical projects that support marketing but sometimes can also be projects that support operations (HR, logistics, planning). We don’t like to keep our team in sector silos, which means your role will be varied – which doesn’t come without challenge, so a requirement to learn and adapt fast is essential.
You will work with award winning teams of consultants, project managers, statistical analysts, BI specialists, data scientists, digital analysts, and data engineers across multiple UK sites. This provides a fantastic opportunity to work alongside the best and gain knowledge of the latest tools and techniques.
What we are looking for in you
An ideal candidate for this role will have a background in digital or customer analytics or delivering analytics projects. They will have a good grounding in and experience of managing project teams to ensure clients expectations are met and the work is delivered to a high standard. Managing client stakeholders, timely delivery and ensuring strong project governance through our in-house Governance Framework is vital to the role (including meeting cadence, highlighting and resolving blockers, and managing profitability). A desire to develop the clients and guide them along a data-driven path is essential.
Essential Skills and Experience
Professionally qualified / relevant numerate degree (i.e Maths, Data Science, Engineering, Business)
A good grounding in one or more of customer, digital, or media analytics with 2-3 years leadership or consultancy experience
Understanding of the full analytics project lifecycle from requirements gathering, analytical environment set up, analytics and data engineering project management, and handover and wrap up.
Demonstrable project governance understanding related to deliverables alignment and quality control; timelines, risk assessment, blocker identification and escalations; profitability, scope creep and resource allocation
Strong presentation skills, with the ability to present complex concepts to a wide range of audiences
Able to set a forward-looking vision, to lead and inspire at all levels
Build strong relationships with key stakeholders, working cross-functionally across the organisation
Managing priorities across a complex stakeholder matrix
Managing highly engaged teams of top talent, including hiring, retaining, developing and engaging employees, across all levels of the organisation
Experience of managing the financial aspects of the business
Client portfolio experience including the client strategy, tactics, forecasts, budget, projections, and performance metrics
Identify new opportunities with the business and pitch involvement
Mentoring and/or Coaching for a variety of roles across an organisation
You will typically work on one or more clients across different industries and your level of hands on work will be dependent on projects complexity and pace. This provides variety in your work, working with different team members, and the benefit of keeping up to date with industry innovative solutions.
Your projects may vary from weeks to months and can vary in range of complexity. You will be forging a relationship with stakeholders while helping the team deliver a solution that meets the client’s expectations. You may have to be hands on with helping to pull together presentations of findings, but ultimately you will be responsible for delivering on time and on budget.
Lead a multi-discipline team to develop and implement solutions by providing clear and precise briefing of activities, ensuring interpreting of results, and driving a compelling story to present back to key stakeholders.
Scope and launch priority projects making sure responsibilities in the team are clear and the right expectations are set with the client i.e., kick off meetings, setting up infrastructure internally and within client as necessary, and create the project plan / roadmap
Represent the project team with the client, leading on translation and comms, prioritisation and overall project progress (resource burn reporting, meeting management and monitoring of progress against milestones and deadlines for any potential delivery issues).
Anticipating project risk and constraints and proactively working towards resolving them
Ensuring the quality of analysis is in line with QA and governance guidelines.
Work with client to identify and supporting any new proposals for future work
Ensure project at all stages is delivering on time and on budget
Create final review for the project, including projects wash ups to ensure best practice is kept fresh
Identify opportunities to up-sell new products or services - working with Client services team to do so.
Build and maintain good relationships with both client, delivery teams and agency stakeholders, gathering feedback to ensure needs are being met
Monitor wider industry changes and developments relating to the client’s challenges and objectives.
Stay up to speed with analytical developments and topics
Champion innovation and find opportunities to improve ways of working across the account.
Generally, when working within Merkle you will strive to develop
A forward-looking vision, leading and inspiring at all levels of the organisation
A highly engaged team of talent by proactively appointing, retaining, and developing top level talent that inspires the trust and confidence of our clients
Proactively contributing to improve and drive more efficient ways of working
A few of the benefits
Whether it’s the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will too
Career development through Merkle University and other tools; access to courses and mentorship
Private Medical Insurance, Company Pension, life insurance and other corporate benefits
A selection of benefits including ability to buy additional holiday, season ticket loan and 2 volunteer days