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IC Experienced_Desktop IT_Engineer

Location: Thane, MH.
Company Description:
Job Description:
  • Perform QA assessment in ITSD tickets.
  • Monitor and maintain the infrastructure to ensure it's secure and up-to-date with latest security patchs.
  • Automate via scripting and other tools to gain efficiencies and reduce opportunites for human error.
  • Need to take care of Asset, Change and Incident management.
  • Document System Configurations, technical diagrams and standard operating procedures.
  • Coordinate and communicate with varios inter and external teams  on project status / task / and escalations.
  • Respond to escalated requests for technical assistance.
  • Coordinate with hardware and application support vendors for day to day issues 
  • Escalate support issues appropriately at the right time 
  • Adhere to 24x7 shifts 
  • Need to create daily, weekly and monthly MIS report. 
  • Train engineers on better utilsation of technology.


Additional Information:

All your information will be kept confidential according to EEO guidelines.

More Information:

Graduate Opportunities: Whether you're still studying, recently graduated or are already working and fancy a career hop, we could have a perfect opportunity for you.
Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.

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