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Project Manager, eCommerce (KM)

Location: Overland Park, KS.
Company Description:

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 9,600 employees, Merkle is headquartered in Columbia, Maryland, with 24 additional offices in the US and 29 offices in Europe and APAC. In 2016, the agency joined the Dentsu Aegis Network.

Job Description:

Responsibilities

  • Manage client engagements including projects and operational activities for clients under $1.5M in annual revenue
  • Continually seek opportunities to increase customer satisfaction and deepen client relationships
  • Serve as the primary delivery lead and internal and external point of contact for their projects and other assigned engagements
  • Plan and procure resources according to the scope and budget of the projects/engagements; manage and maintain that resource plan
  • Produce and manage timelines in accordance to the constraints identified
  • Lead and engage in internal and external communications regarding all aspects of the project/engagement, including cross practice discussions
  • Produce and communicate internal and external project/engagement status reports and maintain all necessary project/engagement documentation
  • Monitor and manage the engagement budget
  • Facilitate problem solving discussions as well as team and client meetings
  • Implement existing methodologies and utilize the given toolset to manage projects and engagements
  • Identify and communicate risks and issues internally and externally
  • Any other reasonable or necessary activity required by management or leadership
Qualifications:

 

  • Bachelor's Degree or equivalent professional experience 
  • 2 - 8 years working as a Project Manager, preferably in a digital environment
  • 2 + years managing eCommerce support or implementation projects, preferably in Commerce Cloud and/or Magento platforms
  • Proven understanding of standard project methodologies
  • Proven ability to deliver low to moderate risk projects, with demonstrable skills that show the ability to manage projects of moderate levels of risk and complexity
  • Excellent written and oral communication, interpersonal communication skills, time management, with a proven ability to do this at a management level internally and externally
  • Experience creating and managing project timelines and monitoring budgets
  • Experience working with clients and within scopes of work
Additional Information:

The anticipated salary range for this position is $63,440 - $91,900. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/  

At Merkle, we believe that a diverse environment improves us as a community and as a business. We want to foster an environment of growth, where all ideas and contributions are encouraged. We need this culture of courage to continue to thrive in our fast-paced industry. We embrace differences of opinion. We value diversity of experience and thought, which help us to challenge and define industry-leading solutions, and support our goal of being a great place to work.

Merkle fosters a diverse environment that encourages original thinking about our business and empowers us to communicate with a global world of customers. We embrace differences of opinion and diversity of thought as they help us challenge and refine our solutions. Merkle, as a best-in-class marketing agency, welcomes big ideas, and believes they can come from anywhere. 

All your information will be kept confidential according to EEO guidelines.

A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/

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More Information:

Graduate Opportunities: Whether you're still studying, recently graduated or are already working and fancy a career hop, we could have a perfect opportunity for you.
Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.

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