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Media Program Manager

Location: San Francisco, CA.
Company Description:

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined dentsu. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Merkle is an agency of dentsu.

Job Description:

Are you someone with experience in digital media planning or buying looking to leverage strong communication and organizational skills in more of a pure Account Management or Project Management role? We are looking for a Global Media Program Manager to join our global center-of-excellence team supporting a large global B2B high-tech client. This candidate will be an enthusiastic, detail-oriented, highly-organized problem solver with a can-do attitude.


  • Help keep the team organized: create schedules, checklists, and reminders for upcoming deadlines.
  • Assist with prioritizing team tasks and making sure the team and the clients are aligned.
  • Maintain weekly status report and prepare status meeting agendas. Take notes during meetings as needed, capturing action items and next steps.
  • Schedule and host internal team meetings.
  • Keep team collaboration workspaces updated.
  • Maintain contact lists and global org charts for the team and the client. Assist with onboarding new team members.
  • Track global budgets and media plan details across all markets.
  • Track key data points for all campaigns globally.
  • Support development of quarterly business reviews and other ad hoc global projects including newsletters, award entries, brand safety best practices, thought leadership presentations, etc.
  • Look for opportunities to improve processes, including furthering efficiencies and improving communication both internally and with clients.
  • Other responsibilities as needed to support the Account.
  • BA/BS or equivalent
  • 3-5 years of media agency experience, ideally within an emphasis on digital planning and activation
  • Experience developing timelines and meeting deadlines for complex projects
  • Experience communicating and presenting to client leadership
  • Proficiency in Microsoft Office
  • Experience with project management software is a plus (MS Teams, Sharepoint, Workfront, Asana)
  • Excellent verbal and written communication skills
  • Ability to work with team members of various skill levels and functions, and foster a collaborative environment
  • Ability to prioritize and maintain a calm demeanor in a high volume and fast paced environment
Additional Information:

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

Employees from diverse or underrepresented backgrounds encouraged to apply. Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

For individuals assigned to and/or hired in Colorado, the anticipated salary range for this position is $69,000 - $86,000, which is based on a wide range of factors that include relevant experience, knowledge, skills and other job-related qualifications. Pay ranges in locations other than Colorado may differ based on labor market wage rates in those locations.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/ 


More Information:

Graduate Opportunities: Whether you're still studying, recently graduated or are already working and fancy a career hop, we could have a perfect opportunity for you.
Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.