Paid Search (SEM) Associate Manager, eRetail
Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.
Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth, understanding and learning so they can thrive. Our differences make us richer and enable stronger relationships with each other and foster greater impact for our clients. We engage with our communities to drive positive social impact by fostering equity and working to create a digital society that works for all. Merkle is an agency of dentsu.
Open to remote applicants in the U.S.! Ability to work EST hours is required.
As an SEM Associate Manager, you will manage paid search campaigns for one of Merkle's long-standing clients across Walmart Connect and Amazon. You'll work under the direction of the Director and with a variety of cross-functional team members. You will be the go-to resource for our clients, lead the day-to-day strategic management of complex eRetail SEM campaigns, manage the account team, and act as the central hub of collaboration across different departments/resources all the while satisfying client goals. You will be smart, ambitious, willing to roll-up your sleeves, and won't stop until the goal is achieved. We're looking for intelligent people who can represent Merkle, develop the strategy behind category defining SEM programs, ensure superior service delivery to our clients, and participate in a manner that ensures a trusting and lasting relationship.
Search Campaign Management:
- Perform daily campaign activities for enterprise level Paid Search (PPC) campaigns, including: bid management, budget allocation, forecasting, performance monitoring, strategic testing, and campaign expansion
- Be the main contact for your client, internal departments, and third-party providers
- Lead collaboration and facilitate discussions, planning, and project management
- Contribute to the development and execution of market strategies for Paid Search campaigns, including developing strategic roadmaps, test plans, and risk/benefit analysis
- Analyze results and develop actionable insights
Analysis, Thought Leadership & Communication:
- Use analytical reasoning, data analysis, and problem solving skills to effectively and efficiently manage campaigns. Professionally communicate findings to your client
- Demonstrate thought leadership and professional communication skills by developing and delivering client-facing materials, such as presentations, Point of Views, business cases, and performance reports
- Use business acumen to work with client teams to identify and understand business needs, campaign performance objectives, and opportunities to grow the relationship
Teamwork & Project Management:
- Mentor SEM Specialists supporting your accounts, communicate task execution and timeline requirements, strategic guidance, and constructive feedback to aid in their growth in their core functional areas or responsibilities
- Monitor and share industry news, online marketing trends, industry tools, and internal cross-team learnings
Search Engine Marketing (SEM) and Business Experience:
- 2+ years of Search Engine Marketing (SEM) experience, preferably on the agency side
- Experience managing SEM campaigns in Google Ads, Microsoft Ads, eRetail platforms (Amazon, Walmart, Instacart, etc.)
- Experience outside of SEM is a plus - we often work with Google Ads Display, YouTube, Twitter, Facebook, Amazon DSP, etc.
- SA360 experience and/or certification
- Data analysis and problem solving skills - ability to draw conclusions and devise strategic recommendations based on findings
- Microsoft Excel skills: pivot tables, Vlookups, and chart building. Working knowledge of Data Studio is a plus.
- Additional SEM software skills is a plus (e.g. Tableau, Kenshoo, Marin, Hitwise, etc.)
- You know when to self-solve vs. when to seek guidance, and aren't afraid to ask for direction from the experts that surround you
- You're organized, able to balance client timelines and needs, possibly across multiple clients
Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.
Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.