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Team Leader Learning & Development

Location: Brno, .
Company Description:

We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Job Description:
  • Program manage global learning iniatives driven by the Learning team, including stakeholder management, content creator management, project planning, test strategy, launch strategy, and communications plan.
  • Assist with content creation, testing, curricula development and administration in the Learning Management System as needed for global programs managed by the team.
  • Build and manage learning project plans to launch global, multi-lingual, learning programs
  • Collaborate on job aids/resources as needed for programs.
  • Clearly communicate, and manage to, project timelines, risks, issues to key stakeholders
  • Drive certifications for Alliance Partner offerings (e.g., Adobe, Salesforce, Google and others), including targeting individuals through collaboration with Service Lines and Talent Development Partners
  • Consolidate and report on certification levels across Alliance Partners
  • Own relationships with Alliance Partners to push training-related content and updates to targeted teams
  • Provide daily direction to local learning operations shared service team members
  • Demonstrated experience creating and leading global programs throughout the program lifecycle
  • Demonstrates the ability to multi-task and balance multiple ongoing projects with specified timelines while simultaneously meeting aggressive deadlines. 
  • Working knowledge of learning management systems, preferably Cornerstone and HR systems, preferably Workday. 
  • Working knowledge of learning content creation software, preferably Articulate, Adobe Captivate, easygenerator, et al.
  • Working knowledge of creative media software like Powtoons, Adobe Photoshop, et al.
  • Experience in collaborating with global teams and clients to manage expectations
  • Experience in learning content, language translations and platform vendor management
  • Excellent English-language verbal and written communication skills, attention to detail, superior organizational skills. 
  • Process driven, with strong project management skills: ability to effectively prioritize, execute tasks, and handle a range of projects simultaneously within a high-pressure, dynamic environment.
  • Must be proactive, a self-starter with ability to think independently and work autonomously when necessary and a desire to succeed among fellow professionals.
  • Experience managing large global training programs preferred, minimum 1 year project management experience and learning & development team experience.

Additional Information:

With us, you will become part of:

  • An international team, where you can gain new/relevant experience. 
  • A dynamic environment where you will never happen to fall into a routine work
  • Possibility to grow and develop
  • Start-up agile atmosphere
  • Friendly and fun international team of creative minds

And we offer even more:

🏜 5 weeks of vacation + 3 wellness days

❤️ 2 Volunteering days to share the kindness of your heart with others

⏰ Flexible working hours and home office after agreement with manager

🎓 Full access to Dentsu Academy, LinkedIn Learning, on-site learning sessions

🐶 Dog-friendly offices (once we move to the new offices next year)

💌 Edenred meal vouchers and cafeteria points (life/pension insurance)

🍹 Team events: company parties, monthly breakfasts, etc.

🥪 Snacks and drinks at the office

💸 Referral bonus programme

💻 Laptop + equipment

📞 Corporate mobile phone subscription


More Information:

Our Culture: Merkle’s energy and personality lives through everything we say and do. Learn all about what defines our people and our vibe.

Students & Recent Graduates: Start your career at Merkle and get on the path to success.

Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.