Senior Salesforce CRM Strategist
At Merkle, we embrace new ways of connecting with consumers—harnessing creativity, strategy, and technology to craft data-driven, creatively led, and customer-centric experiences that resonate at the point of greatest impact. We are looking for a talented, innovative, team-oriented associate that makes Merkle more than the sum of its parts. The Senior Salesforce Solutions Architect is a business and technology consultant who will lead Salesforce platform implementation projects through providing strategy, business process and technology implementation consulting. In this role, you will also be responsible for managing client relationships, project documentation, and leading projects from kickoff to successful deployment. Additionally, you will be able to lead and deliver Salesforce core projects knowledgeably and in scope, on time, and within budget, while exceeding client expectations. This is a great opportunity to work on delivering solutions in a variety of industries.
As a Platinum Salesforce Consulting Partner, Merkle has one of the largest cross-cloud teams implementing solutions across Sales Cloud, Service Cloud, and Community Cloud, allowing brands to use data in meaningful ways to reach customers in every moment of their journey. We are a growing company with an employee-centric culture and high regard for technology. Our highly entrepreneurial, collaborative, and dynamic environment is the perfect place for smart, motivated people to make a difference.
- Lead Salesforce platform implementation projects
- Provide platform strategy and business process and technology consulting
- Establish solution definition and architecture
- Perform requirements documentation and some system configuration
- Coach junior consultant resources
- Participate in the pre-sales process
- Experience implementing Salesforce platform (core) Several times, preferably for multiple companies
- 5 years of experience implementing IT solutions, in a consulting capacity
- 2+ years of Salesforce platform (core) experience - 3 years of experience guiding team to achieve
- 5 years of experience implementing software development lifecycle process
- 6-10+ years of related professional experience
- Ability to lead and manage discussions including communicating requirements to different audiences
- Must work well with a variety of individuals, and display client and internal team leadership
- Organized and ability to solve problems
- Preferred certifications: Sales Cloud Consultant, Service Cloud Consultant, Salesforce Developer
The anticipated salary range for this position is $120,880 - $174,900. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com
About dentsu international
Part of Dentsu Group, Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global leadership brands - Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.
Dentsu International’s radically collaborative team of diverse creators unifies people, clients and capabilities through horizontal creativity to help clients create culture, change society, and invent the future.
Powered by 100% renewable energy, Dentsu International operates in over 145 markets worldwide with more than 46,000 dedicated specialists, and partners with 95 of the top 100 global advertisers.
We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.