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Salesforce Marketing Cloud Consultant

Location: Prague, .
Company Description:

We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Job Description:

What will you do:

· Resolve basic platform issues

· Proposing and designing solutions for customer journeys and automation of process

· Analyse, review business and technical requirements to be implemented in marketing cloud

· Advise on strategies for multichannel activities including personalization / dynamic content, advanced segmentation, 360 customer journey

· Able to execute and optimize SMS and email marketing campaigns

· Running demo sessions for the new clients / onsite workshops / trainings for the clients

Qualifications:

You should have:

· At least 1 year of experience working with Salesforce Marketing Cloud Platform or another Marketing automation platform

· Advanced knowledge of email marketing (digital trends, email domains, IP warm-up, personalization, behavioural segmentation)

· Solid background in analysing and designing multichannel customer journeys

· Customer-facing role, excellent communication and presentation skills

· Analytical thinking approach

· HTML and SQL skills – highly desirable

· Experience with writing functional documentation

· Experience with leading training sessions and live demos

Additional Information:

⛺ 5 weeks of vacation + 3 wellness days

❤️ 2 Volunteering days to share the kindness of your heart with others

⏰ Flexible working hours and home office

🎯 Fully covered certifications in Salesforce, Adobe, Microsoft, etc. (delete for non-tech roles)

🎓 Full access to Dentsu Academy, LinkedIn Learning, on-site learning sessions

🐶 Pet friendly offices

💌 Edenred meal and cafeteria points

🍹 Team events: company parties, monthly breakfasts, and pub quizzes

🥪 Snacks, and drinks at the office

💸 Referral bonus program

💻 Laptop + equipment

📞 Corporate mobile phone subscription

 

More Information:

Our Culture: Merkle’s energy and personality lives through everything we say and do. Learn all about what defines our people and our vibe.

Students & Recent Graduates: Start your career at Merkle and get on the path to success.

Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.