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Senior Account Coordinator

Location: Columbia, MD.
Company Description:

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 5,500 employees, Merkle is headquartered in Columbia, Maryland, with 24 additional offices in the US and 25 offices in Europe and APAC. In 2016, the agency joined the Dentsu Aegis Network.

Job Description:

Email Account Coordinators work closely with the extended Merkle team (SMEs) to execute end-to-end digital marketing campaigns and provide quality campaign execution service to clients.

Key Responsibilities

  • Drive development of email and production execution, producing timely and accurate campaigns.
  • Coordinate internal and external meetings, track jobs, and drive account management efforts including maintaining responsibility for updating daily campaigns, follow up, and organizing account documentation. 
  • Prioritize and manage multiple digital campaigns simultaneously.
  • Successfully support activities that drive execution of clients’ marketing strategy.
  • Produce error free work, following standard operating procedures.
  • Upskilling in email platform, project management platforms, and other platforms relevant to execution.

 

Qualifications:

2+ years of experience in client services / account management in an advertising agency, marketing company, or client-side marketing department with a working knowledge of:

  • Online and offline creative development and production
  • Digital/Multichannel/Integrated Marketing
  • Email campaign management
  • Email deployment platform experience
  • Relationship/Client Management
  • Bachelor's degree required
  • Ability to multi-task and work well in a fast-changing environment
  • Intermediate proficiency of Excel
  • Salesforce Marketing Cloud experience preferred
Additional Information:

The anticipated salary range for this position is $45,000 and $69,500 Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/  

As part of our dedication to fun and active lives is ensuring our employees live to their fullest potential. Working here means we've got you covered for medical, dental, vision, disability, and life insurance with outstanding coverage at very affordable premiums. Add to that our 401K savings plan with a company match of up to 50% on each dollar contributed up to 6% max. We get that family is the biggest commitment of all. We make it easier to be a working parent with flex paid time off, and paid family leave.

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

More Information:

Our Culture: Merkle’s energy and personality lives through everything we say and do. Learn all about what defines our people and our vibe.

Students & Recent Graduates: Start your career at Merkle and get on the path to success.

Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.