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Digital Designer

Location: London, England.
Company Description:

Merkle is a leading data-driven customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading non-profit organisations have partnered with Merkle to maximise the value of their customer portfolios.

The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalised marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage.

Job Description:

The Role

We are looking for a Digital Designer to join our rapidly expanding, award-winning creative department. As a Digital Designer you will, first and foremost, be a natural-born creative thinker. You’ll be obsessed with the craft of design and never think one visual treatment is enough. You’ll have design ideas coming out of your ears and have an infectious energy for making work just look cool – but also a meticulous, pixel-perfect attention to detail and can spot if something isn’t best practice a mile off.

You’ll have knowledge and experience of best practice email design, paid media formats, as well as video and animation skills to bring your designs to life across digital advertising and CRM channels. You will have good knowledge of HTML / CSS, and understand the technicalities of HTML5 display, rich media and email design. You’ll be able to identify technical challenges and come up with ways to work around them – because you’ll believe that if there’s great creative to be made, there’s a way to do it.

Your main responsibilities will be to deliver creative designs from conception to production, through formats such as dynamic display, rich media and email communications, alongside the design and digital artworking of marketing communications with other designers and copywriters.

You will take lead from the Creative Director, Senior Designers, project managers as well as working collaboratively with other designers, developers and copywriters on a variety of projects, and as a result the successful candidate must be able to juggle their time and communicate effectively.

Life as a Digital Designer at Merkle

  • Craft beautiful design for all digital formats, working within client’s brand guidelines but always looking to push the boundaries and quality of your work
  • Ideate, develop, design and produce, social media, video, email, dynamic display (DCO) and rich media communications
  • Work closely with the Creative Director, delivery managers, designers, developers and copywriters to create successful and award-winning ideas and work
  • Translate client’s marketing objectives into clear, compelling, brand appropriate communications
  • Ensure designs and finished developed materials are cross-device compliant and accessible
  • Ensure that all work meets or exceeds the quality standards of the agency

A few of the benefits

Whether it’s the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will too

  • Career development through Merkle University and other tools; with access to courses, textbooks and mentorship
  • Private Medical Insurance, Company Pension, life insurance and other corporate benefits
  • A selection of other benefits including ability to buy additional holiday, season ticket loan and 2 volunteer days

Diversity, Equity & Inclusion

At Merkle, a dentsu company, we believe that creating diverse and balanced teams is not just a moral imperative, it is a business imperative. To help our clients reach millions of different people every day, we need our people to reflect the society that we represent

We aim to create an inclusive culture where all talent thrives, and we champion meaningful progress in diversity, equity and inclusion (DEI) for our people, clients and partners.

DEI is firmly embedded into our shared values - the 8 Ways to Never Before - and our Leadership Framework, which applies to all of our people. And our Global DEI Principles reflect our pledge to be an organisation that promotes wellbeing and inclusivity for everyone - regardless of ethnicity, race, sexual orientation, gender (incl. gender identity and gender expression), age, neurodiversity or physical ability. 


What we are looking for in you

  • It is anticipated the appropriate candidate will have circa 3-4 years’ experience in advertising / marketing design
  • Previous experience in design with a focus in marketing or advertising communications
  • Natural creative thinker who is excited with getting stuck into coming up with the next great idea
  • Strong working proficiency with Adobe XD and the Adobe Creative Cloud – Photoshop, Illustrator, InDesign
  • Previous experience designing best practice, personalised email communications
  • HTML 5 & CSS 3 experience is a bonus
  • Experience with Google Web Designer is a bonus
  • Previous experience with programmatic and/or display particularly within dynamic creative
  • JQuery & JavaScript ability is a nice to have
  • Attention to detail, results oriented, team player
  • Ability to deal with ambiguity, strong problem-solving skills, exercise sound business judgment
  • Ability to manage multiple projects and priorities to align with current business needs
  • Focused; a self-starter with experience working in a very fast paced environment
Additional Information:

At the point of application, the candidate must have the legal right to work in the UK as we are unable to sponsor visas as this time.

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.

More Information:

Our Culture: Merkle’s energy and personality lives through everything we say and do. Learn all about what defines our people and our vibe.

Students & Recent Graduates: Start your career at Merkle and get on the path to success.

Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.