Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 25 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. When combined with its strength in performance creative and media, Merkle creates customer experiences that drive improved marketing results and shareholder value. With more than 4,100 employees, Merkle is headquartered in Columbia, Maryland with 16 additional offices in the US and 8 offices in Europe and Asia. In 2016, the agency joined the Dentsu Aegis Network.
The Client Services Account Coordinator aids Senior Director with all aspects of the account and account management. Learn and operate Merkle processes and take heavy administrative burden off more senior account team members allowing them to focus on supervising client deliverables. Will support all levels of the account team, clients, and vendors. Should be well organized, flexible, possess strong project coordination abilities, have great attention to details, and an eagerness to learn and grow.
Client Services Account Coordinators are responsible for tracking jobs, meeting coordination and scheduling, routing work activity through internal and external channels in partnership with account managers and supporting account management needs related to the execution of financial reporting, billing and invoicing. Coordinators also support the project management cycle by keeping and distributing meeting minutes, status reports, organizing project documentation and monitoring project statuses under the direction of account managers.
- Assist the account team on all aspects of the account to assure flawless execution of deliverables.
- Eagerly contribute to projects wherever needed.
- Demonstrate consistent attention to detail.
- Apply learnings to new tasks independently.
- Demonstrate growing understanding and implementation of internal processes.
- Bachelor's degree required
- 3+ years of experience in client services/account management in an advertising agency, digital marketing agency, or client side marketing department
- Operating within a large team across multiple disciplines (10+ people)
- Written and verbal skills
- Word, Excel, Power Point, JIRA (or similar task management solution), Teams (or similar file management system)
Ability to multi-task and work well in a fast-changing environment
Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.
For individuals assigned to and/or hired in Colorado, the anticipated salary range for this position is $54,375-$90,625 which is based on a wide range of factors that include relevant experience, knowledge, skills and other job-related qualifications. Pay ranges in locations other than Colorado may differ based on labor market wage rates in those locations. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/
All your information will be kept confidential according to EEO guidelines