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Account Manager

Location: Mumbai, MH.
Company Description:

Ugam, a Merkle company, is a leading analytics and technology services company. Our customer-centric approach delivers impactful business results for large corporations by leveraging data, technology, and expertise. We consistently deliver superior, impactful results through the right blend of human intelligence and AI. With 3600+ people spread across locations worldwide, we successfully deploy our services to create success stories across industries like Retail & Consumer Brands, High Tech, BFSI, Distribution, and Market Research & Consulting. Over the past 21 years, Ugam has been recognized by several firms including Forrester and Gartner, named the No.1 data science company in India by Analytics Insight, and certified as a Great Place to Work�. The name Ugam comes from the ancient Sanskrit language and means �source� or �origin.� Ugam seeks to be the source of solutions for the complex problems of retailers, brands and market research firms worldwide. The name signifies the company�s position as a pioneer in the market for data and analytics, and the source of relevant actionable insights for clients.

Job Description:

Role Description:

Support and spearhead the engagement with key accounts. Track and analyse market intelligence and identify opportunities for growth. Work closely with the sales team and build business plans. Understand client�s needs and translate those into business proposals along with the delivery team. Liaison with the internal and external stakeholders periodically.

Key Responsibilities:

- Research and gather market intelligence, strategic analysis, and proposition development to increase business opportunities
- Operate as the single point of contact for all matters specific to the assigned client accounts
- Work on RFPs (request for proposals), build proposals, develop and implement business solutions for clients
- Build business plan with projected volume, revenues, and simulated P&Ls to present a business case to the stakeholders
- Forecast and track key account metrics; meet and exceed revenue targets
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives



MBA in Marketing or equivalent

Additional Information:

What are we looking for?

- 5-8 years of relevant experience in analytics consulting and professional services
- 3-5 years of experience in delivering client-focused solutions based on customer needs
- 3-5 years of experience building proposals, RFPs, and leading Proof of Concepts (POC)
- Experience in account mining, cross-selling, and upselling the service offerings in a consulting set-up
- Experience in growing and maintaining the client relationship and the related revenue
- A good understanding of various business segments like Analytics, Research, Technology, Content, and DPCS
- (Preferred) Experience in managing a group of US based clients/accounts; experience working in retail sector and pricing solutions

Other information:

More Information:

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