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Merkle Unveils New White Paper on the Successful Integration of Email and Direct Mail

March 15, 2010
Columbia, MD

Merkle (www.merkle.com) , the nation's largest and fastest growing customer relationship marketing agency, today unveiled the latest white paper in its continuing thought leadership series: "Driving Succesful Email and Direct Mail Integration." The report explores the logistical challenges marketers face when attempting to create successful, integrated, consumer-centric marketing programs in an increasingly fragmented media world.Focusing on the integration of email and direct mail campaigns, the paper offers marketers an in-depth look into:

  • The strategic marketing benefits of integrating email and direct mail to create a consumer-centric approach that improves revenue and cost;
  • The critical obstacles, such as finding and following a coherent customer contact strategy, that marketers may face throughout integration;
  • The key components and resources, including a single data repository that provides a 360-degree view of every customer, that are required of a fully integrated solution; and
  • How email and direct mail integration is imperative to creating a customer-centric integrated customer marketing solution.

"The strategy and framework provided in the Driving Successful Email and Direct Mail Integration white paper is essential to any organization looking to improve the performance of its marketing campaigns and reduce costs at the same time," said Scott Cone, senior vice president and general manager, Retail Group, Merkle. "Merkle has a strong history of providing through leadership to the industry, and our ability to provide cutting-edge, quantitatively driven marketing programs that combine technology, analytics and data places our clients at a competitive advantage. This new white paper is another example of how our strategies and methods are successfully being used to improve traditional marketing approaches." 

About Merkle

Merkle is a leading data-driven customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organisations have partnered with Merkle to maximise the value of their customer portfolios. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalised marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 13,000+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the Americas, EMEA, and APAC. Merkle is a dentsu company. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkle.com.

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