We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation company, originally from Switzerland, Merkle DACH partners with Top 500 companies in the DACH region and in Eastern Europe. 

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

• ​​​​​​Analyse the customers domain to understand their pain points and propose solutions to resolve them 
• Reassure the project’s success by gaining the customers trust and lead them through the project delivery together with the project team 
• Translating business needs into technical requirements. 
• Advising our clients on digital implementations & strategy as a subject matter expert. 
• Delivering high level design of the target solution, including your own participation on the CRM administration 
• Discussing with our development team the custom development requirements - you should have a high-level understanding of APEX, Frontend capabilities, Web Services and Triggers. 
• Take responsibility of the project delivery together with the project manager 
• Core team member of the project execution, regardless of method 
• Work closely with the internal team to exchange and bring new ideas to the table 
• Learn, improve, and share your knowledge - become a Salesforce Trailblazer! 

• Minimum 4 years of professional experience (preferably in CRM) 
• Experience in Salesforce is an advantage 
• Knowledge of UML and SCRUM methodology 
• Development experience in APEX, frontend technologies and Git is an advantage 
• Excellent verbal, written and interpersonal communication skills 
• Excellent analytical and problem-solving skills 
• Stress resistant and adherent to on-time delivery 
• Strong work ethic, proactivity, and flexibility 
• Excellent knowledge of English 
• Excellent communication and presentation skills when facing customers 
• Knowledge of Czech, German or French is an advantage

With us, you will become part of:

• An international team, where you can gain new/relevant experience. 
• A dynamic environment where you will never happen to fall into a routine work
• Possibility to grow and develop
• Start-up agile atmosphere
• Friendly and fun international team of creative minds

We offer even more:

⛺ 5 weeks of vacation + 3 wellness days

❤️ 2 Volunteering days to share the kindness of your heart with others

⏰ Flexible working hours and home office

🎯 Fully covered certifications in Salesforce, Adobe, Microsoft, etc. 

🎓 Full access to Dentsu Academy, LinkedIn Learning, on-site learning sessions

🐶 Pet friendly offices

💌 Edenred meal and cafeteria points

🍹 Team events: company parties, monthly breakfasts, and pub quizzes

🥪 Snacks, and drinks at the office

💸 Referral bonus program

💻 Laptop + equipment

📞 Corporate mobile phone subscription

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