Event Details

Location: Salesforce Meeting Rooms, Reef F, Level 

Date/Time: 6:50pm, March 28

Speakers: Heather Dorr, Salesforce Alliance Director, Merkle

Build on the world’s #1 CRM and cloud platform, Salesforce Loyalty Management enables retailers and brands to deliver a connected loyalty program woven through their entire customer experience, from commerce, service, marketing, social, partnerships and beyond. Join the Salesforce Solutions Engineering team for a first hand look at the features, capabilities, insights, and connected experiences of Salesforce Loyalty Management.

Location: Salesforce Meeting Rooms, Reef F, Level 

Date/Time: 6:50pm, March 28

Speakers: David Adler, Sr. Practice Director, Salesforce CX, Merkle & Chris Wayman, EVP Promotion, Loyalty, Digital Messaging Solutions, Merkle

Partnering with Merkle brings the world’s #1 loyalty agency and #1 Customer 360 platform together. With over 20 years expertise working with the world’s most admired brands, Merkle meets retailers & brands where they are on their loyalty journey, whether they are ready to implement now or if they need a little help with program strategy, design, internal alignment, business case, and budgeting. In this breakout, Merkle will step through the elements of their full-service, global loyalty experience agency and SFLM packaged offerings & consulting services.