Shoptalk 2023

March 26-29 | Mandalay Bay, Las Vegas

Event Details

Shoptalk is where thousands of retail changemakers come together every year to create the future of retail. The Shoptalk agenda covers the latest technologies, trends and business models, as well as the rapid transformation of what consumers discover, shop for and buy—everything ranging from apparel and electronics to beauty and grocery.

Our team is excited to be on-site at this years event, register for our Loyalty sessions with Salesforce here. 

We hope to see you there! 

Our sessions

Location: Salesforce Meeting Rooms, Reef F, Level 

Date/Time: 6:50pm, March 28

Speakers: Heather Dorr, Salesforce Alliance Director, Merkle

Build on the world’s #1 CRM and cloud platform, Salesforce Loyalty Management enables retailers and brands to deliver a connected loyalty program woven through their entire customer experience, from commerce, service, marketing, social, partnerships and beyond. Join the Salesforce Solutions Engineering team for a first hand look at the features, capabilities, insights, and connected experiences of Salesforce Loyalty Management.

Location: Salesforce Meeting Rooms, Reef F, Level 

Date/Time: 6:50pm, March 28

Speakers: David Adler, Sr. Practice Director, Salesforce CX, Merkle & Chris Wayman, EVP Promotion, Loyalty, Digital Messaging Solutions, Merkle

Partnering with Merkle brings the world’s #1 loyalty agency and #1 Customer 360 platform together. With over 20 years expertise working with the world’s most admired brands, Merkle meets retailers & brands where they are on their loyalty journey, whether they are ready to implement now or if they need a little help with program strategy, design, internal alignment, business case, and budgeting. In this breakout, Merkle will step through the elements of their full-service, global loyalty experience agency and SFLM packaged offerings & consulting services.