CAPABILITY

Platforms & Engineering

Fulfilling your customers’ needs throughout the customer experience is a major challenge. To excel, brands must build an architecture to connect the dots.

Platforms and engineering

Empower your business agility with modern architectures and agile ways of working

Navigating the transformation of customer experiences across interactions can be daunting, but you don’t have to do it alone. With the right platform as the catalyst for change, we help drive this evolution alongside you. We alleviate the leg work by identifying opportunities for innovation, developing strategies to bring use cases to life, and working to fuel organizational change – all to exceed rapidly shifting customer expectations.

  • $30B+

    in global annual client GMV managed across active engagements.

  • 5000+

    multi-platform and cloud-certified technologists and engineers.

  • 400M+

    users served by digital experiences, applications, and data platforms managed by Merkle annually

Our areas of expertise

CX Architecture & Cloud Strategy

Let’s dream up an action plan to build a cloud-based platform that can scale with your business to exceed CX demands and bring use cases to life.

Commerce & Content Platforms

Deliver deeper, more actionable insights for more powerful marketing outcomes with platforms that deliver on use cases and give you future-ready flexibility.

Marketing Technology & Customer Data Platforms

From robust data platform implementations to custom solutions, take command of customer data and drive experience-led growth.

Experience & Cloud Engineering

Break down barriers to data value, ensure data protection, and deliver a decisive competitive advantage with solutions built for your needs today and tomorrow.

Gartner logo
Leader
Gartner® Magic Quadrant, Digital Experience Services – 2024
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Everest Group logo
Leader
Digital Commerce Services PEAK Matrix®
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Danish Digital Award logo
Gold Medal
Systems Architecture; Marketing Automation; Commerce
Idc
Leader
Experience Build MarketScape – Q4 2023
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Success stories

Our technology partnerships

Adobe logo Adobe
Salesforce logo Salesforce
Google logo Google
AWS logo AWS
Snowflake logo Snowflake
Qualtrics logo Qualtrics

  • 8,500+

    Salesforce certifications – #1 Global agency partner

  • 1,300+

    Adobe certifications – #1 partner with the most global Adobe product specializations

  • 1,000+

    Google GA and GCP certified specialists

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