CAPABILITY

Platforms & Engineering

Fulfilling your customers’ needs throughout the customer experience is a major challenge. To excel, brands must build a secure, scalable architecture that not only connects the dots but also protects sensitive data. 

Platforms and engineering

Impact business agility through modern, cyber-resilient architectures and agile practices

Drive customer transformation with secure platforms, agile strategies, and innovation. By combining security, adaptability, and forward-looking design, we enable you to exceed expectations and shape connected experiences that last.

  • $30B+

    in global annual client GMV managed across active engagements
  • 5000+

    multi-platform and cloud-certified technologists and engineers
  • 400M+

    users served by digital experiences, applications, and data platforms managed by Merkle annually
  • 2500+

    securely managed servers safeguarding data with strong security protections
  • 1000+

    secure websites and web apps with trusted protection

Our areas of expertise


CX Architecture & Cloud Strategy

Let’s dream up a secure action plan to build a compliant cloud-based platform that can scale with your business to exceed CX demands and bring use cases to life.

Commerce & Content Platforms

Deliver deeper, more actionable insights for more powerful marketing outcomes utilizing platforms that deliver on trusted use cases and give you future-ready flexibility.

Marketing Technology & Customer Data Platforms

From robust data platform implementations to custom solutions, safeguard customer data to take command and drive experience-led growth.

Experience & Cloud Engineering

Break down barriers to data value, ensure data protection, and deliver a decisive competitive advantage with protected solutions built for your needs today and tomorrow.

Gartner logo
Leader
Gartner® Magic Quadrant, Digital Experience Services – 2024
Everest Group logo
Leader
Digital Commerce Services PEAK Matrix®
Danish Digital Award logo
Gold Medal
Systems Architecture; Marketing Automation; Commerce
Idc
Leader
Experience Build MarketScape – Q4 2023

Our technology partnerships


Adobe logo Adobe
Salesforce logo Salesforce
Google logo Google
AWS logo AWS
Snowflake logo Snowflake
Qualtrics logo Qualtrics
  • 8,500+

    Salesforce certifications – #1 Global agency partner
  • 1,300+

    Adobe certifications – #1 partner with the most global Adobe product specializations
  • 1,000+

    Google GA and GCP certified specialists

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Commerce & Customer Experience Platforms and Engineering | Merkle