Excel London | June 11-12, 2025

Agentforce World Tour x TDX London 2025

Merkle returns to Agentforce World Tour and TDX London 2025 as Innovator sponsors.

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Unlock new levels of customer experience

Join us for two days of expert-led sessions, hands-on demos, and strategic insights, all powered by Agentforce and Salesforce


Agentic AI is paving a path for personalisation at scale. Learn how unified data and an expert-led Salesforce foundation will help you engage customers in new ways. Want to chat in detail?

Schedule a one-on-one session with our experts to discuss how Merkle can help you harness the full potential of Agentforce:

  • Rebuild your business model for the age of AI
  • Fully leverage your Salesforce investment
  • Turn your data into a strategic asset
  • Deliver customer experiences that balance automation with human empathy

 

The booth and beyond: what to expect in 2025

AI agents are changing how brands connect with customers, from first click to reengagement. At Agentforce World Tour and TDX 2025, we’ll show you how.

Join our experts at our booth in the Agentforce Campground to see how agentic AI can enhance the full customer journey. Learn how to get more from your Salesforce investment with the right data, structure, and roadmap.

Come to our speaking sessions

11 June, TBD | Speaker: Clio Rossier, Senior Salesforce Consultant, Merkle

Discover how to build a smart data strategy, leverage Agentforce, and make faster, better, faster sustainability decisions that drive measurable business value.

Learn more

11 June | 2:00PM - 2:20PM | Content Pavillion, Stage 5

Unpack the shift from tactical AI POCs to transformational service excellence. Learn how to realign operating models and drive long-term CX value creation in the agentic era.

Tuesday, 10th June | 5:00 PM – 8:00 PM

Join us for drinks at Andaz London, Liverpool Street

Before Agentforce World Tour kicks off in London, join Merkle for some casual networking drinks to get things started right.

Fancy drinks in a martini glass

About the Salesforce and Merkle Partnership

With two decades as a Salesforce partner, our heritage as a digital agency enriches our deep understanding of the Salesforce platform and our clients’ customer needs, enabling us to offer experience-execution capabilities that set us apart from other partners.

  • 20

    Years as a Salesforce Partner
  • 3,000+

    Salesforce-trained staff globally
  • 10,000+

    Salesforce certifications
  • 9

    Global Partner Advisory Board Members

BUILD AI USE CASES FOR IMPACT

A Framework for Practical AI Adoption

It’s important to jump into agentic AI with the right use case. Learn how to design an implementation that fits your company and customers.

Learn more about our work with Salesforce