Join senior executives from American Eagle Outfitters, AMEX, BCG, Dunkin', GAP, Google, Merkle, Pearson, Shiseido, Sequoia, Theory, Vera Bradley, and more, for a live discussion on navigating the unprecedented challenges of the COVID-19 crisis.
Hear How Brand Executives Are Adapting in Real Time to Help Customers and Persevere
There is no proven blueprint for managing the customer experience during this crisis.
Brands are searching for the right balance of empathy and relevance in engaging customers, while surmounting severe business and personal disruption.
Working together, we can find better answers faster. In these peer-to-peer discussions, executives from leading enterprises will share their perspective on tactics they are deploying today and the longer term impacts of these unprecedented times.
Panelists will discuss:
- Some of their immediate priorities and tactics
- How brands can emerge stronger from this crisis
- What might be the lasting impact on customer experience
Vice President, Technology, Chief Solution Architect, Merkle