We use cookies. You have options. Cookies help us keep the site running smoothly and inform some of our advertising, but if you’d like to make adjustments, you can visit our Cookie Notice page for more information.
We’d like to use cookies on your device. Cookies help us keep the site running smoothly and inform some of our advertising, but how we use them is entirely up to you. Accept our recommended settings or customise them to your wishes.

Consumer Loyalty Trends to Watch that Make or Break Brand Relationships Webinar

Original Presentation Date

Oct 11, 2022

Key Takeaways

Key takeaways from the webinar include:

  • Why you should shift your perception of loyalty and what it means for your business
  • The consumer trends driving brand loyalty
  • Actionable ways to capitalize on these trends
  • How to set your brand up for loyalty success in 2023

Detailed Overview

Heading into the new year, the rising cost of acquisition will drive marketers to turn to their customer base for growth. But as the competition for consumers’ time and attention heats up, engendering true customer loyalty will be more difficult than ever. Staying ahead of the competition means staying in front of the latest trends in consumer loyalty.  

Join loyalty leaders from Merkle and Salesforce as they break down the latest trends in consumer loyalty – including findings from Merkle’s 2022 Loyalty Barometer Report – and share ways that companies can capitalize on these trends to create deeper, more profitable relationships.  

Register for the webinar here.

*Note: this webinar will be hosted by Third Door Media


James Riess

SVP, Strategy and Insights, Merkle

Michela Baxter

VP, Practice Development, Merkle

Michelle Grant

Director, Strategy and Insights | Retail & Consumer Goods, Salesforce