Field of Visions series - Episode 1 - The Culture of Innovation
Field of Visions series - Episode 1 - May. 30, 2022
Welcome to our Field of Visions series where we will share forward thinking perspectives around the future of customer experience. Join us and learn how industry experts achieve desired outcomes, exceed customer expectations, and shape long term loyalty in a human centric way.
In the first episode, Benoit Soucaret and Sam Mansfield discuss how to foster innovation in your working practices to enable innovation on behalf of the customer.
You can also watch the video podcast on our YouTube channel.
Episode Details
Host
Chief Marketing Officer, EMEA
Guests
Chief Experience Officer, Experience & Commerce
Head of Strategy, Experience & Commerce
Episode Details
In this episode we will be discussing:
- What innovation really means and why is it important.
- How can brands think about approaching innovation?
- How should companies organise for innovation?
- The ways in which brands can get started.