Merkle Connected

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Latest Episode

Field of Visions series - Episode 2 - Stepping Into the Metaverse: How brands can create new commerce experiences and build communities

Field of Visions series - Episode 2 - July. 13, 2022

Welcome to our Field of Visions series where we will share forward thinking perspectives around the future of customer experience. Join us and learn how industry experts achieve desired outcomes, exceed customer expectations, and shape long term loyalty in a human centric way.

In this episode, join Benoit Soucaret, Alex Hamilton, and Kris Hunt as they explore how brands can leverage the Metaverse to create new commerce experiences and build communities.

You can also watch the video podcast on our YouTube channel.

Spotify

Field of Visions series - Episode 2 - July. 13, 2022

In this episode, join Benoit Soucaret, Alex Hamilton, and Kris Hunt as they explore how brands can leverage the Metaverse to create new commerce experiences and build communities.

You can also watch the video podcast on our YouTube channel.

Merkle Connected

This podcast discusses CX transformation with those who enact customer experience change for the world’s leading brands. We’ll be hosting a wide variety of speakers from across the whole world of CX – giving you on-the-ground strategic advice and best practice from experts both within Merkle, and drawn from further afield. Discussions will take in all things data, tech, strategy, analytics, creative and more - giving you the ideas and know-how that you need to develop transformational, data-driven customer experience management practices for your brand.