Merkle is a leading global agency partner for Salesforce with a network of over 1,200 certified professionals backed by 16 years of experience.
Experiences happen at different stages of your relationship with your customer, from awareness or advertising, to customer engagement, commerce, customer service, loyalty and CRM. Thanks to Salesforce, the world's leading provider of cloud-based CRM & Martech solutions, you can create seamless brand experiences along the entire customer journey – from the first customer contact to sales and after-sales services. Merkle has built a Total Customer Experience Framework that provides a simple way to understand and increase your digital maturity across the relationship stages, boosting your competitiveness.
As a Salesforce Summit Partner, we advise and accompany you from the first analysis to the implementation of the right solution till your daily operations. Benefit from our Salesforce Customer 360 solutions expertise to innovate and grow your business.
Merkle is a Salesforce Summit Partner. For over 16 years, we have been successfully implementing Salesforce solutions – with the highest customer satisfaction. As part of dentsu, we leverage the expertise of over 1,300 Salesforce certified experts. With the delivery of more than 2,000 Salesforce projects, we have the right experience to accompany and advise you from the initial requirements analysis to solutions implementation and project run. With nine locations in the DACH region (Germany, Austria and Switzerland) and two in the Czech Republic we are close to your business acting as your local trusted partner. With our quality shore centers in Portugal and Serbia we can scale and act cost efficiently.
years as Salesforce partner