Transforming Customer Experience

We help the best brands in the world create a competitive advantage – by building, operating and implementing the right digital strategies and technologies

Discover how to exceed your true potential

CX Consulting

We help you to strategise your data and digital transformations by defining objectives, identifying what to measure and planning for operational adoption.

Data Transformation

We accompany you to maximise the value of your data, bringing connected experiences across marketing, sales, commerce and service.

Digital Transformation

We guide you to leverage technology and deliver personalised experiences which will transform your business potential into reality.

Digital Experiences

Let's create holistic experiences to build your brand identity across platforms.

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Design frictionless commerce experiences across web, mobile, social and retail that enhance the volume and value of your business transactions.

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Workplace & Operations

Focus on your core business, we support your operations, application management services, business processes, maintenance and hypercare 24/7/365.

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Customer Relationship Management

Maximise your sales and marketing performance with holistic CRM and integrated marketing automation tools to drive customer loyalty.

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Data Science & Artificial Intelligence

Leverage the full potential of your data and achieve value for your business through insight-led action.

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Cloud Solutions & Architecture

Strengthen your data-driven transformation and enable better scalability and innovation with a robust cloud architecture.

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Reveal your true potential: Innovate. Strategise. Transform.
Digitalisation challenges us every day. Innovative technologies, new digital offerings, changing customer expectations and new competitors are changing the rules of the market. Let's craft new ideas together to drive and improve your business through new business models, products and services.
Merkle Business Innovations Team having fun in meeting

Strategic Alliances: We build your potential with solid foundations

Our strategic partnerships with major international software companies reflects our quality delivery developed with experts who are skilled in the latest technologies.