Opting Out of Direct Mail and Telemarketing
Responsible marketing companies respect your choice to not receive direct mail advertising or telemarketing.
Merkle uses the various direct mail and telephone suppression services available in the territories its clients operate in. These lists will reduce the volume of marketing you receive from companies with which you do not have an existing relationship (but not from companies that you have given permission to contact you).
Merkle uses Direct Marketing Association (DMA) resources to suppress the names and addresses of individuals who have notified the DMA that they do not want to receive advertising by mail.
If you are in the UK you can register with the UK Mail Suppression Service and the Telephone Preference Service to be added to their listings.
Please contact your local marketing suppression services provider to be added to their listings. If you are elsewhere in the EU, your local Data Protection Authority will be able to help you contact suppression services operating in your country.
09 | How we keep your personal information safe
Merkle's safeguards include robust systems and processes designed to ensure that we collect only the minimum necessary personal information, and that only Merkle staff who need to view your personal information can see it. We carry out checks to make sure we adhere to restrictions on our use of the information (such as where you have not agreed to receive marketing).
We have implemented policies, processes and systems to help keep your information is secure, including encryption of your information in storage and while being sent, whether to us or by us. The Merkle Global Information Security Program is based on the ISO27001/2:2013 standards, the ISC2 CISSP Ten Domains, SANS, and industry and internal Merkle best practices. We periodically monitor and improve standards and regularly test our security measures. We also maintain an incident response plan for dealing with any incident or breach whereby your information may be put at risk or compromised, including measures for logging and audit trails, incident detection and security incident information gathering and reporting.
Merkle also requires its service providers to implement appropriate security measures to safeguard your information and to notify us of any incidents affecting your information.
10 | Cookies
A cookie is a small file which may be downloaded to and stored on your computer, phone, tablet or other device when you visit a website. More general information about cookies is available here.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by being able to remember your choices and preferences.
We use traffic log cookies to identify which pages on our websites are being visited. This helps us analyse data about web page traffic and improve our website’s reliability and to tailor it to customer needs.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you on your computer, other than the data you choose to share with us.
Site specific cookie information and help in understanding, making choices about and managing cookies can be found within our cookie notice.