Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Professional Services

Original Presentation Date Feb 10, 2021


Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Professional Services

Original Presentation Date Feb 10, 2021

Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Professional Services

Original Presentation Date Feb 10, 2021

Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Professional Services

Original Presentation Date Feb 10, 2021

Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Professional Services

Original Presentation Date Feb 10, 2021

Creating the Ultimate Customer Experience: An in Depth Look Across Key B2B Industries - Professional Services

Original Presentation Date Feb 10, 2021

Key Takeaways

Detailed Overview

In November, Merkle B2B launched Brand Superpowers for Ultimate B2B Customer Experiences, a report drawing from over 3,000 interviews of B2B buyers and decision makers across the globe.  

In this webinar series, experts from Merkle B2B will conduct deep dives into the expectations of B2B buyers across four key industries: Technology, Professional Services, Manufacturing, and Finance. Each webinar will look at the customer journey and uncover ways for marketers to add business and personal value to their customers’ experiences. 

Professional Services:
This webinar, focused on the professional services industry, will analyze buyers’ interactions with brands across accountancy, consulting, and legal services.  

Our presenters


Our presenters

Our presenters

Our presenters

Our presenters

Our presenters

Nick Hague

Head of Growth, B2B International

Conor Wilcock

Director, B2B International

Philip Black

SVP, Strategy, gyro

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