Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, has been recognised as a seasoned vendor in the Data Engineering Penetration and Maturity (PeMa) Quadrant 2023 released by Analytics India Magazine (AIM). The rating is merited by Merkle’s extensive technical expertise and consulting knowledge with significant market presence.
Merkle was named to the Top 10 vendors list on maturity index.
The PeMa Quadrant is an industry benchmark that measure the key capabilities of leading data-related service providers in terms of their penetration and maturity. The research is conducted annually via a survey, through which AIM evaluates leading service providers based on different penetration parameters, including financial health, growth, customer confidence, and company outreach, as well as on maturity parameters that includes work delivery, tech advancement, employee maturity, and support infrastructure.
"We are thrilled to have been included in the seasoned vendor list with other leading companies in the industry," said Navin Dhananjaya, chief solutions officer and global CXM lead, Dentsu Global Services. "Merkle has been a leading data-driven CXM company from the past 30 years and has established a reputation for excellence in providing cutting-edge solutions in artificial intelligence and machine learning. This recognition is a testament to the hard work and dedication of our team and our commitment to delivering exceptional business solutions to our customers."
"We are grateful to our clients, partners, and employees for their support and contributions to our success," added Ashish Khanna, global CEO, Dentsu Global Services. "We look forward to building on this momentum and continuing to provide innovative solutions and exceptional service to our clients."
B2B, Experience & Commerce, Loyalty
Merkle Northern Europe